Percepta Empresa reivindicada
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. consulte Mais informação
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There is absolutely No structure the supervisors sit around all day talking about the agents instead of helping with cases or approving an offer etc
No que a equipe de líderes deveria melhor?
Focusing on work and not knit picking
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Well I have been fired after being harrassed for so long
O que precisa melhor na cultura da empresa?
There needs to be a new management team from Chris on down
O que está ruim e como pode melhorar?
The customers complain how a lot of agents and supervisors are rude
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Some coworkers are like teachers pet so they aren't required to do as much as regular agents
O que você melhoraria na entrevista de emprego de sua companhia?
During the interview you are told you will be taking inbound calls and making outbound calls EVERY DAY not when management feel like it
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