Percepta Empresa reivindicada
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. consulte Mais informação
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I have learned some new job skills and have been able to use some skills from previous jobs. I have also been able to impart some helpful knowledge to receptive Next Gens. Overall, I have been tempered.
Qual é a melhor parte das suas compensações?
Flexibility in work from home and on site. Great health, vision, and dental benefits.
O que faz você mais feliz no trabalho?
Being able to assist agents in accomplishing their goals. Meeting my goals and seeing everyone progress.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Reasonable expectations. If you have difficulty accomplishing a task someone is available to coach, you on what worked for them.
O que você mais gosta nos lideres?
The executive team actively seeks to determine what agent needs are and meet those needs. The executive team seems to put effort into retaining great talent and cultivating that talent.
Quais são algumas das melhores coisas da sua equipe?
We actually work as a team. We do not leave one person hung out to dry. If you know it teach it, share it, If you don't know it. Learn it, do it, then teach it. You can't teach what you don't know and you can't get stronger without putting in the work. If everyone is strong the work is easier.
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