Percepta Empresa reivindicada
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. consulte Mais informação
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It's great but, if you follow your schedule your case load can become overwhelming simply because some teams go into other auxes to avoid taking calls. You'll have 40 agents available but only 3 or so will be in ready which penalizes the people who follow their schedules.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
We're always having different things to encourage participation
O que você mais gosta nos lideres?
Leadership is readily accessible and available to speak with
O que faz você mais feliz no trabalho?
The time I have available to actually focus on my customers.
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