REI – I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations. | Comparably

REI – I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations.

REI Empresa reivindicada
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. consulte Mais informação
FUNCIONÁRIO
PARTICIPANTES
498
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4760
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I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Our commitment to the REI customer.

O que você gostou mais sobre a sua entrevista de emprego?

The opportunity to share my perspective on customer service.

O que faz você mais feliz no trabalho?

I gain great satisfaction by assisting a customer who needs guidance on how to utilize their REI purchase.

Quais são algumas das melhores coisas da sua equipe?

I am thankful to have my peers to help problem solve, and to share our knowledge with one another.

No que a equipe de líderes deveria melhor?

Being supportive of staff. The role of a manager is to treat their internal customer (staff) the way they expect us to treat our external customers.

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