2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa reivindicada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. consulte Mais informação
Ushur is a great place to work at. Starting my career here has truly been a fulfilling experience. There are ample opportunities to grow and make a difference. The culture is great and they value employee well being.
Qual é a melhor parte das suas compensações?
The salary is competitive with health benefits included in it.
O que você mais gosta nos lideres?
They are transparent about the company decisions and care about employee well-being
Quais são algumas das melhores coisas da sua equipe?
They are extremely helpful and supportive. They believe in knowledge sharing and help each other learn and grow
O que você mais gosta nos lideres?
They are transparent about the reasons behind various executive decisions and keep employees aligned to the goals of the company.
O que faz você mais feliz no trabalho?
It is exciting to build solutions from ground up and incorporate them in such a powerful product. Interacting with highly driven teammates and getting to learn from them is fulfilling.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Our opinions are valued and we feel heard. We are encouraged to speak up about any inconveniences we might be facing. The company genuinely cares about their employees and have been providing a wellness holiday on the last Friday of every month to help us take care of ourselves.
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