2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa reivindicada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. consulte Mais informação
Collabarating with the team on a complex project.
O que você mais gosta nos lideres?
The team provides an support and opportunity to solve complex problems under different working conditions.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The Company provides us stress-free working environment that enable us to work on more than one task at a time. And also help us to extend our suppport to rest of our team members.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
At some point everyone has to extend their working hours to complete high priority task. It would be great if the efforts are noticed and praised in form perks or goodies within the team.
Quais são algumas das melhores coisas da sua equipe?
1. Calm and Composed. 2. Quick to responds to all queries and provides all the necessary assets whenever required. 3. Flexible with the delivery and always supports in every stage of the task. 4. Receiving the feedback gracefully and responding to it. 5. Always friendly and make it simple!
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