2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa reivindicada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. consulte Mais informação
Company vision, empathy towards the employees
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Upbeat, positive culture in the company
O que você mais gosta nos lideres?
Genuinely focused towards employee wellbeing.
Quais são algumas das melhores coisas da sua equipe?
Positive, collaborative and super helpful.
Quais são algumas das melhores coisas da sua equipe?
Super smart, very collaborative and cheerful. Great to work with.
O que faz você mais feliz no trabalho?
Being able to solve customer problems, ensuring customers are successful and happy.
O que faz você mais feliz no trabalho?
New challenges every day, working with customers, helping them realize the value of Ushur platform.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Diverse, yet super inclusive. Company focuses on employee wellbeing. Company gives a day off for wellness every month! No-meeting Fridays and so on.
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