2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa reivindicada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. consulte Mais informação
Should improve massively if they want to retain talent
O que faz você mais feliz no trabalho?
Innovation with every solution that we build
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Underpaid in the sector that i work in
Quais são algumas das melhores coisas da sua equipe?
1. Very Proactive. 2. Creative. 3. Hardworking
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Free food is the best part of the day
No que a equipe de líderes deveria melhor?
General company vision, employee satisfaction
O que está ruim e como pode melhorar?
teams are not aligned and theres gaps in implementation
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
self improvement is promoted and you are empowered to make decisions.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Domain expertise is lacking and would help if they were upskilled
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Be compensated based on the state i reside in, current pay scale is the same regardless the state where I live in.
O que você mais gosta nos lideres?
The CEO is very invested in every aspect of the company and really cares about the rest of the team. The same values drill down to an exetent within the leadership team.
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