2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa reivindicada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. consulte Mais informação
I'm a relatively new employee and have been welcomed with open arms. Ushur has been very receptive of growth and positive change ideas. The organization is a little "meeting heavy" but aside from that, everything is great.
Qual é a melhor parte das suas compensações?
Balanced combination of earning potential and long-term benefits (futures)
O que faz você mais feliz no trabalho?
Learning, doing positive things for customers, helping others on my team
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Genuine care for others, and over arching desire to delivery a product that has a positive impact on the world
Quais são algumas das melhores coisas da sua equipe?
Team is very open to continuing to evolve - everyone is willing to help everyone else and thus far there is very little finger pointing
O que você mais gosta nos lideres?
Very High EQ... a level of humility... being open to suggestion. Many of them have never "done this" before and are conscious of that.
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