
We are a family. We genuinely love each other
Management. No one takes responsibility
Everyone tries to be positive even though we all know we are on a sinking ship
I am a CSR supervisor, and inventory/purchasing manager. I also deal with the plumbers, electricians.. everything. I am essentially the office manager without the recognition or pay
We don't have the vets to accommodate our clients (we had 5 vets prior to VCA buying our hospital). We have increased our prices 3 times in 2 years