VCA Leadership Employee Reviews
What do you like best about the leadership team?
I love my clinic manager, I feel that upper management however does not care about us at all. They have no idea what we do on a day to day basis aside from whatever it costs to run a clinic. they're not dealing with clients, sick injured or dying pets. They do not understand this job.
Helpful and thoughtful. Leaders that are empathetic and caring towards co-workers and patients
Review from Operations Dept
We are very flexiable helpful and understanding
Leaders are invested in each Associate
Not sure what the leadership team is
They are available for support when i need them
i like how we are they for each other for the hard times like a family
I feel included and notice that my coworkers are pulled into tasks and responsibilities that are of interest to them. This helps us to feel included and cared for by our management.
Review from Customer Success Dept
Very realistic and supportive to all members
Open to all voices regardless of role.
Very helpful, informative, friendly, amazing
They care and listen to their employees
They do their best to stay connected
Their support in growth opportunities
They are average at best
Nothing they are fake do not care only care about self promotion
They prioritize career development for veterinary technicians
they are helpful , when they need to be .
They always listen. They are always present. They are understanding and considerate
The best team easily approachable
What does the leadership team need to get better at?
actually telling people what they do wrong and not just blow it off.....there is NO supervision any more, god forbid someone be told how to actually do something
Posted 12 days ago
Medical knowledge instead of retail
Posted a month ago
Being leaders, managers, supervisors, being trustworthy, training.
Connection, team building, valuing staff and docs
Supporting their employees and listening to them when they have issues or ideas.
actually leading and being knowledgeable about what they are supposed to be managing
Understanding the importance of teamwork, safety, and accountability for others actions that could cause harm to the staff or patients.
Supporting the staff on the floor. Instead, we are viewed simply as numbers. It's all about numbers and stats and revenue. It is exhausting to be followed around or watched on cameras so the manager can appear from the great beyond to cut your hours.... Again.
Honesty. Integrity. Following their own rules.
Listening to employee concerns and issues
Taking accountability and sticking up for their employees.
Learning to manage their people.
putting real solutions to everyday problems instead of hiding in offices.
Concequences for actions and stop with favortisim. They need to listen and adress issues and concerns
Stop lying to protect themselves. Have a better understanding of what their role actually is. Actually care about the staff and support them. VCA garden state, NJ
Taking responsibility, stop lying to staff, stop threating staff with the loss of insurance so people work sick. Properly pay employees based off of experience and expertise. Not making employee take on additional roles without a pay increase.
Review from Customer Success Dept
Communication and actually knowing their limitations on what decisions they are actually allowed to make. They also don't take any responsibility when they are wrong and just blame it on the employee. Vca gardenstate, cherry hill NJ
Understanding their staff and not playing favorites to some people just because of their rank or title.
Review from Customer Support Dept
Communication and Empathy. Some are very nice and other’s not so muc
Scheduling, work/life balance, being nice.