VCA
Where your pet's health is our top priority and excellent service is our... read more
EMPLOYEE
PARTICIPANTS
127
TOTAL
RATINGS
1344
...

VCA Outlook Employee Reviews

What makes you most happy at work?

Helping people and their pets

Posted 21 days ago

I take pride in what I do. When I see my clients happy and their dogs looking good, I smile. I like to relate to people on a real world level. I don't care for the fake smiles of sales. I like the real smiles of a actual production.

My schedule, being able to help animals and educate owners

Our clients and fellow coworkers.

Helping clients and their pets.

Puppies! Free stuff from work. Things that show appreciation of us.

Review from Operations Dept

Actually doing my job without my supervisor treating me like a burden.

Being with my coworkers and having an enjoyable experience helping clients and patients

Working with the customers, their pets and my co workers

Review from Operations Dept

One of my close coworkers

caring for animals and helping them get healthy and stay healthy

What's going wrong and how can it be improved?

They need New supervisors and managers

The management team needs to be monitored and actually taken serious! When their management team is reported for harassment, make sure it is seen all the way through! Make sure everyone is receiving the same fair treatment, NO EXCEPTIONS! Mngmt has been heard laughing at employees they made cry.

Very overpriced and poorly ran

Take a deep look into management and claims from employees

Needs change in culture from management. Remove poisoned supervisors

Review from Operations Dept

I do nit feel safe with people at my job keep getting covid this company doesn't seem to care or pay us hazard pay. We get paid pennies and thats the thank you we get

Having a manager that listens, no clicks, making everyone feel comfortable

Review from Operations Dept

stop the toxic culture there

Review from Operations Dept

Management! You cant do our job but we can do yours!

Workload is WAY too high for the way the current system and support staffing levels. Roadblocks everywhere, corporate implementations without site specific solutions, corners are cut, clients are rushed, management valued much more than doctors.

Review from Operations Dept

Underappreciated and underpaid, treated poorly by vet staff and customers.

Review from Customer Support Dept

Underappreciated and underpaid, treated poorly by vet staff and customers.

Review from Customer Support Dept

Vca currently loses many employees to other companies

Review from Operations Dept

What do you like best about your company?

I like their dedication to charity.

What would you most like to see improved at your company?

Better pay for veterinary technicians and assistants

Review Sentiment at VCA

40
40%
60
60%

About VCA's Outlook

D
57/100

Where This Score Ranks VCA's Outlook

BOTTOM
15%

In the Bottom 15% of 1225 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 333 companies in Los Angeles

5th

5th place versus 4 competitors rated on Comparably

VCA's Outlook is scored a D by 227 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” VCA's Outlook score helps to boost their overall culture score, due partly to the fact that the Customer Support department’s positive scores help Outlook to be one of VCA's stronger culture attributes. Use the filters below to understand VCA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +23%
  • Tenure - 1 to 2 Years
    +14%
  • Department - Customer Support
    +13%

Rate Outlook the Lowest

  • Experience - Over 10 Years
    -8%
  • Ethnicity - Other
    -6%
  • Department - Operations
    -4%

How VCA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 122 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

53
out of 100
How confident are you about the future success of your company?
Fantastic
15%
Good
37%
Neutral
29%
Bad
11%
Terrible
8%
How do your customers perceive your company?
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