VCA Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
Helpful and thoughtful. Leaders that are empathetic and caring towards co-workers and patients
Review from Operations Dept
I recall the regional manager making sure he shook everybodys hand and acknowleged everybody's name. He treated Kennel team with as much respect as the Doctors. As far as the managers ( ceos) above him I cant even remember their names or even know what they look like.
Review from Operations Dept
Kind and helpful team that always listen to us.
Review from Operations Dept
care about high quality medicine
Review from Operations Dept
What does the leadership team need to get better at?
Communication with staff at all levels
Review from Operations Dept
Listen to staff and allow them appropriate time to deliver appropriate welfare for animals in care
Review from Operations Dept
Being team players and much less clicky. Makes coming into work anxiety inducing,
Review from Operations Dept
They treat employees like 2nd rate citizens. Management at hospital creates a very toxic environment.
Review from Operations Dept
Caring about its employees, this is a profit over people company. Plagued with favoritisms
Review from Operations Dept
What is the best part about your compensation package?
I'm not sure to be honest
Review from Operations Dept
Pet discounts, and life insurance.
Review from Operations Dept
Health insurance and fair salary
Review from Operations Dept
It was standard for the industry.
Review from Operations Dept
Its great, everything you ever wanted and more!
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Corporate demands that we bring in more revenue but cut our hours making us short staffed. We are required to bring in new clients but are already solidly booked with appointments and available staff are mentally/physically exhausted. Corporate doesn't care, they want more revenue no matter what
Review from Operations Dept
Favoritism of supervisors who are friends even when underperforming. Pay very poor. Better pay at small practices and wider experiences at small Practices. Vac does not provide good experience for staff who want to learn
Review from Operations Dept
Do not pay enough. Short staffed. Overworked and underpaid
Review from Operations Dept
It's a very corporate feel and employees are not valued over profit.
Review from Operations Dept
What are some of the best things about your team?
We share the workload no matter our position. We help each other. We communicate. We respect each other.
Review from Operations Dept
Great teamwork and atmosphere at work. Everyone is always on the look out if helps needed. Very efficient team and trustworthy.
Review from Operations Dept
Work really well together and very sweet
Review from Operations Dept
We all bring something to the team.
Review from Operations Dept
Everyone gets along great and works well together
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Being a team and no clicks which cause a lot hazing
Review from Operations Dept
not talk about each other (includes management)
Review from Operations Dept
Regular meetings, focus on communication, proper training (from management), be more reliable.
Review from Operations Dept
Open communication is key and back stabbing needs to stop
Review from Operations Dept
Inexperienced technicians working alone everyday
Review from Operations Dept
What is most positive about the culture and environment at your company?
At my facility we get along with each other and work together as a team.
Review from Operations Dept
The culture at work is very welcoming and family oriented. Everyone knows we're all in it together and will help each other carry out tasks and running the hospital efficiently.
Review from Operations Dept
We save lives and help the community/ public
Review from Operations Dept
The immediate people I work with
Review from Operations Dept
For the most part, on the night shift, we all have a good time and are able to use our sense of humor.
Review from Operations Dept
What needs to change to make the company culture better?
maturity amongst managers , respect for employees
Review from Operations Dept
Better leadership among the executive team.
Review from Operations Dept
Be more authentic and responsive to feedback from the doctors and staff. Allow for relationships to be developed. NOT so numbers focused
Review from Operations Dept
Better pay, hours, benefits, staffing, morale
Review from Operations Dept
Invest in the people working on the front lines and the profits will follow.
Review from Operations Dept
What did you like most about the interview process?
My interview was done before we became corporate owned.
Review from Operations Dept
The manager told me about how she started in the business after I asked.
Review from Operations Dept
That I got to go on the floor and see where things were, met a couple nice coworkers
Review from Operations Dept
they promote a positive culture but they don't back it up
Review from Operations Dept
All of the friendly staff.
Review from Operations Dept
What would you improve about your company's interview process?
Make it more effective and efficient.
Review from Operations Dept
Actually have someone experienced doing the interview
Review from Operations Dept
What makes you most happy at work?
Providing the best care to the patients and their owners.
Review from Operations Dept
Opportunity to learn and help patients with their well-beings. Friendly doctors that are willing to teach. Team that help each others
Review from Operations Dept
Seeing coworkers smile and be happy
Review from Operations Dept
Puppies! Free stuff from work. Things that show appreciation of us.
Review from Operations Dept
Working with the customers, their pets and my co workers
Review from Operations Dept
What's going wrong and how can it be improved?
Needs change in culture from management. Remove poisoned supervisors
Review from Operations Dept
Having a manager that listens, no clicks, making everyone feel comfortable
Review from Operations Dept
stop the toxic culture there
Review from Operations Dept
Not great leadership with the executive team.
Review from Operations Dept
Workload is WAY too high for the way the current system and support staffing levels. Roadblocks everywhere, corporate implementations without site specific solutions, corners are cut, clients are rushed, management valued much more than doctors.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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