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VCA Claimed Company

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us. read more

EMPLOYEE PARTICIPANTS: 795

TOTAL RATINGS: 6364

CEO: Patty Wu

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VCA Customer Support Department Employee Reviews

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Briefly describe your overall experience at your company

Started off good, but current management and one particular Doctor (reach out to me for information on which one at VCA University Animal Hospital) have made my time less enjoyable and always had me looking over my shoulder. I'm always being targeted and critized with nothing positive said.
Review from Customer Support Dept

The Benefits are great. I like the people I work with.
Review from Customer Support Dept

I was a technician assistant, then got injured, transferred to another VCA then ended up back at the original one when a client services position became available. The doctors have always treated me kindly and I get a long with most of the staff.
Review from Customer Support Dept

Horrible, aside from meeting a few good friends. Management and corporate are completely uninvoled and do not care.
Review from Customer Support Dept

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What do you like best about the leadership team?

Leadership Reviews

My Manager is a kind person and listens to everyone's concerns.
Review from Customer Support Dept

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What does the leadership team need to get better at?

Leadership Reviews

Understanding their staff and not playing favorites to some people just because of their rank or title.
Review from Customer Support Dept

communication and accommodation, appreciation, recognition
Review from Customer Support Dept

Professionalism and caring about their employees
Review from Customer Support Dept

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What is the best part about your compensation package?

Compensation Reviews

The 401k company match and paid at no cost to me Long term disability.
Review from Customer Support Dept

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I am receiving less than $15.00 and I have a bachelor of science degree from UCSB. I should be making at the min. $15 or 16.00 to start. I also have reason to believe my manager is treating me unfairly and has favorites within the staff.
Review from Customer Support Dept