XPO – LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain | Comparably

XPO – LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain

XPO Empresa reivindicada
XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. consulte Mais informação
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LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain

O que você mais gosta nos lideres?

Communication of company performance and goals

Quais são algumas das melhores coisas da sua equipe?

Everyone is willing to help others when needed

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Being able to speak your mind

Qual é a melhor parte das suas compensações?

Salary plus ability to earn bonus through achieving and surpassing goals

O que está ruim e como pode melhorar?

Service in LTL is terrible and I don’t believe LTL leadership has the experience or knowledge of the Industry to improve it. Sales leadership is overloading the sales team with constant changes in procedures, and seem to think computer enhancements are critical while lo

Other Employee Reviews for XPO

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