Alorica Заявленная компания
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. читать еще
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What's the company culture like at Alorica?
5 Answers from Employees at Alorica
- 1Helpful
Лучший ответ сотрудника
Sometimes it's fun and relaxing and at other times it's demanding and rigid. It depends on what department and TM you are working under.
- 3Helpful
At the Magna location there is a lot of negativity, very little ownership and attrition is a huge problem.
- 1Helpful
Passion Performance and Possibilities. Making lives better. We provide insanely great customer service.
- 0Helpful
I work from home, so couldn't answer that
- 1Helpful
Upbeat and motivating.
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