Alorica Заявленная компания
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. читать еще
HR or Marketing? Claim Your Free Employer Account
What's the vibe like in the Customer Support dept at Alorica? How many hours are you working?
3 Answers from Employees at Alorica
- 0Helpful
Its not unlike being back at high school. If you're focused amd determined enough then you should be fine. Stay out of the drama.
- 0Helpful
Work is available, but the CSR's are often crowded by low middle managers facing more pressure to get the numbers I just mentioned.
- 0Helpful
40 hours, unprofessional vibe big time!!
About Company Q&A on Comparably
Help answer questions real people are asking about your company. Your answers will be 100% anonymous.
The person asking the question will be notified of your answer, and it will be posted publicly. Your identity will be kept private
Recently Asked Questions
Recently Answered Questions
×