
Team is dysfunctional at best. Some people (very obvious) are great at saving face with manager and being yes-men. Low quality since turn is sooo high.
MCUs are another layer, add negative value to process, don't know how to do any of the work on their own. Always feedback sessions and talking, no action. Nepotism.
-Pay well -Respect your staff who are not lenders Turnover needs to be fixed, no one wants to stay Environment is toxic and a cesspool of incompetent people Stop with the nepotist MCUs
Be fair with expectations Stop lying to your staff and promote for positions within Admit there is a problem with the super high turnover and stop ignoring this!! Sell the bank. New management needed.