Listening to the employees, listening to experience
Do not have authority to do job
Being able to work without hand holding
A lot of thing I think
Freedom and a general lack of micromanagement
It was Fantastic at first but things started going downhill when increases in wages were promised but never given, then HR started ignoring legitimate complaints, then the company started canceling extra programs. No one seeks out a career in utility billing. SInce its not a nice place to work anymo
It was pretty good before the new CEO came in and bought up other companies and took on WAY too much work. Every employee is being overworked and underpaid. Corporate's solution? A whole $0.75 raise and a meeting telling us to shut up, sit down, and be happy with what we get.