Conservice Employee Reviews
Out of 50 Conservice employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Conservice improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leadership team goal oriented while also listening to the input from direct reports.
The training team is great because they build up their leaders. Other leaders I feel like just got the job because they were promoted for doing their previous position well, not because they had leadership characteristics.
Direct leadership is a 50-50 shot. Having moved around the company I've experienced team leads who play favorites and target employees they don't like, but also team leads who care, help out everyone, and fight for fair pay.
Who knows? I've never met them and barely even know who they are, I only get occasional emails from them with meaningless lip service. They don't care about me enough to even know who I am
Individual team leadership is hit and miss. Some are absolutley wonderful and fight for higher pay and better benefits. Others play favorites and target team members. Nothing is done by HR to correct any corrupt team leads.
What does the leadership team need to get better at?
Treating their employees as equals, realizing they're the one's who know what will fix the issues they face daily, and listen to them. Stop pretending you know what the little jobs are anymore, youve been away from them for too long and too much has changed. Listen!
communication to ALL employees at the company
What is the best part about your compensation package?
Sterling UrgentCare access is wonderful.
Why do you feel undervalued and what would make you feel better about your compensation?
Upper management is completely out of touch about the increasing costs facing us and believe we should be grateful for minuscule wage increases while housing costs skyrocket and we can't keep up.
Being able to get raises annually to reward you for sticking with a team/the company as a whole. Being able to keep said annual raise within the tier pay system. Bonuses instead of stickers, t-shirts, and pens.
Conservice has recently moved to a model of pay that makes it so managers can deny raises and keep employees at the lowest teir of pay but advertise that they pay the highest teir. The company isnt suffering for money so maybe they shouldnt be stingy on pay?
What are some of the best things about your team?
They're pretty nice and very responsive to problems.
The teams are cohesive and work well together to accomplish the end goal.
diversity of opinion, but united in goal
Direct leadership is understanding and very patient. They understand that mental days are needed and will reach out to make sure you aren't getting burned out.
Most teams are pretty tight-knit and supportive of each other, and my team is no exception. We're always willing to help each other out by answering questions, giving advice, and helping out with whatever people need
What do your coworkers need to improve and how could you work together better?
There is a lot of pushing problems onto other people. Or lack of training and incompetence.
What is most positive about the culture and environment at your company?
The good coworkers who have your back and are capable of getting their own work done.
We do team building activities.
The ability to work in a virtual environment while still maintaining daily contact with team members.
Working in teams is one of the few positive aspects of the company culture
Working from home so I don't have to see leadership all the time.
What needs to change to make the company culture better?
HR and Corporate need to listen to their employees. They'll tell you they care but that's a dull fledged lie. Give the raises back and give a way to anonymously sumbit concerns. Hire a new head of HR who won't gaslight you.
What did you like most about the interview process?
There aren't any Interviews reviews of Conservice yet.
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What would you improve about your company's interview process?
HR shouldn't be the ones doing every interveiw
What makes you most happy at work?
Providers who are easy to work with.
Enhancing the experience and satisfaction of our customers.
Freedom and a general lack of micromanagement
What's going wrong and how can it be improved?
Upper management is laser-focused on growing the company but is doing nothing to take care of it's employees. We're underpaid, overworked, and are being exploited. Happy employees do better work than burnt out employees
Workers aren't happy. Listen to them. Pay them more and stop wasting money that could go into raises/bonuses on company logo stickers and pizza parties. Your workers aren't children. They're adults with bills.
People on the corporate level see their employees as chess pieces, not people. Leadership is NEVER held accountable. HR literally has told new HR people that they'll "hate the the rest of the company in a few weeks". Every person working here is underpaid (except corporate, obviously).
Bad upper leadership, No downward communication, Lack of pay and recognition, The canceling of employee quailty of life activities and programs.
What do you like best about your company?
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What would you most like to see improved at your company?
The head of HR replaced with someone who cares and won't gaslight you. Actual focus on employee happiness and retention.