indinero – For the past few years, it was great. More happy employees, more happy clients. However, currently, I feel disconnected from the top management and felt just a part of the workforce that needs to meet a quota. Looking forward for an improvement in valuing people in the company. | Comparably

indinero – For the past few years, it was great. More happy employees, more happy clients. However, currently, I feel disconnected from the top management and felt just a part of the workforce that needs to meet a quota. Looking forward for an improvement in valuing people in the company.

indinero Заявленная компания
indinero delivers a client experience marrying people, process & technology managing financial, accounting and tax activities as well as providing insights allowing our clients to focus on evolving their businesses effectively. читать еще
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For the past few years, it was great. More happy employees, more happy clients. However, currently, I feel disconnected from the top management and felt just a part of the workforce that needs to meet a quota. Looking forward for an improvement in valuing people in the company.

В целом опишите ваш общий опыт в текущей компании

Currently, it's not good. We are like going back to the old ways of handling people: to only make the clients happy, whether they're happy or not.

Что вам больше всего нравится в команде руководства?

They are trying their best in leading us.

Что вам больше всего нравится в команде руководства?

They love to receive feedbacks.

Каковы самые лучшие качества в вашей команде?

We are friends. We listen, care, and help each other.

Что приносит вам больше всего счастья/радости на работе?

Appreciated by the client and leads, deadlines are met, helped a colleague resolved an issue, making friends.

Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?

There were so much before, but right now, I think the only one left is the flexible working hours.

Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?

WFH set up, no hassle in filing leaves (as long as deliverables are managed well), making real friends, encouraged to speak, challenged to learn continually and to grow professionally.

Каковы самые лучшие качества в вашей команде?

We care for one another, not just about client status but also each other's wellness. Anyone offers a helping hand when someone needs it. We try our best not to leave anyone behind and celebrate everyone's wins (work or personal).

Что идёт не так, и как это можно улучшить?

Everyone is doing their best to make the clients happy but the culture of building & strengthening camaraderie within the team was deteriorating over time. I still believe happy employees, happy clients. Pay attention to Employee Wellness too. Increase compensation package.

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

Client satisfaction is our goal but employee happiness and wellness is not valued same as before. Our assessment to clients' unreasonable requests are questioned once the client complains. Also, we are underpaid compared to current offers in the market. It's better if compensation is increased.

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

I can't see any efforts to retain anyone due to Salary-matter. They were great assets to the company but they were not kept. This made me feel how dispensable I am. It is better if there is a reasonable Salary increase, not necessarily at par with the other companies but at least a competitive one.

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