The opportunity to manage my route and help customers in need
Field technicians will help each other survive day to day requirements so as to not fall as far behind
I enjoy helping my customers with whatever issues they may have. Most are very grateful for your help and knowledge.
Management will lie to your face to get you to pick up one more service or to help them but will forget any promises made once it’s time to help a field tec
I used to be able to manage my route and complete my days and still have time for my family. Each day brings more and more micro management to the point I’m always on the road working or on the phone trying to smooth over customers mad over changes made at the offi
Pay scale doesn’t reflect actual hours committed to this job. I’m required to drive company vehicle sometimes 2 hours each way to a service and not being paid for my travel. Mandated breaks by law are not being given. Forced to work thru lunch but management takes lunch from us anyways on their