Orkin Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
No one is being left out and we help each other out when possible
Review from Operations Dept
Higher leadership seems pretty great but the branch level management seems like they care more about a number than the well being of the employees or the satisfaction of the customer.
Review from Operations Dept
The Branch Manager was on top of things, but i entered right when the structure of the Branches had changed to a Central Admin Dept. Took the Admin from the branches and started a cluster. No cell phones, no pagers, difficult to get through on the phone system at the time...
Review from Operations Dept
What does the leadership team need to get better at?
the leader is going to blame you for every thing .
Review from Operations Dept
They don't care about employees. It's a high pressure sales environment with toxic micro-management policies. No raises, sales commission was cut from 10% to 5%. No bonus. I got pathetic $25 gift card for 10 years of service. No advancement opportunity. payroll screws up consistently
Review from Operations Dept
Treating their employees better. Respect their employees. Not paying their employees properly.
Review from Operations Dept
What is the best part about your compensation package?
Getting monthly salary on time
Review from Operations Dept
The stocks are awesome, the vacation is great (if we get to take any without having to work every Saturday of the month to compensate for the days we take off.
Review from Operations Dept
Medical, Dental, Vision, Short & Long Term Disability, etc...
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
they don't follow low or policy .
Review from Operations Dept
I do 25-30k per month in production, but I am still paid hourly. I was given $0 off a huge sale I was supposed to be a part of, but was told my overtime would be sufficient. Holiday bonuses would be nice, annual reviews and raise opportunities. Insurance with a co-pay plan.
Review from Operations Dept
Not receiving payment properly for overtime, accounts, and negative management staff. Not providing the necessary tools to succeed. Multiple personal have had similar experience.
Review from Operations Dept
What are some of the best things about your team?
They work hard to get jobs done even if we can't. We all feel the same after every job as if we worked extremely over worked and they try to help as much as possible. Communication skills is on point with the technicians except management.
Review from Operations Dept
Work on time. Support each other, and educate each other with new methods to satisfy customers
Review from Operations Dept
They are all good guys who work hard. Some of them have really bought into the sales culture. The service and branch managers seem to actually care about us. It's region and corporate whos only thought is the bottom $.
Review from Operations Dept
Community and communication between technicians.
Review from Operations Dept
Everyone seemed to be motivated and on the same page which was imperative for the success of this type of company. Sales relied on Service to take care of accounts or commission was lost. I always took lunch out to techs on big termite jobs and they alwasy took care of me.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
they need to hire more people not to stress for more work
Review from Operations Dept
What is most positive about the culture and environment at your company?
teamwork, communication and interaction among coworkers.
Review from Operations Dept
We work as a team and always help each other out when needed
Review from Operations Dept
Upper Management seemed to be motivating and caring for their people. Training Program was second to none when I was there and it's what made Orkin number 1 in the industry. However, when they went from Liquid Termite Treatment to Bait and Targeted Liquid Treatment, sales became more difficult.
Review from Operations Dept
What needs to change to make the company culture better?
they need to follow law and policy
Review from Operations Dept
Management needs to think of their employees best interest. Managers work significantly less hours then their technicians. Management ask technicians to do extra work while they are home. Management can be rude.
Review from Operations Dept
What did you like most about the interview process?
Really appreciate the company culture and how supportive and collaborative everyone.
Review from Operations Dept
The interviewer actually knew every aspect of the job and laid it all out.
Review from Operations Dept
Took my resume and threw it in the trash. Told me anyone can make up a resume'. I was sad, as I had written a great one!
Review from Operations Dept
What would you improve about your company's interview process?
If you have a family don't apply here they don't care about your health or your family
Review from Operations Dept
need to follow policy and low
Review from Operations Dept
What makes you most happy at work?
professional development and team work
Review from Operations Dept
The customers, management has me fearing for my job every day, feel like I’m walki
Review from Operations Dept
New clients and opportunity for work
Review from Operations Dept
What's going wrong and how can it be improved?
they need to follow law and policy
Review from Operations Dept
As for my future in the company; there is none. 0 raises and 0 advancement opportunity. Everything outward facing is very good. The company has a good brand and we are very professional.
Review from Operations Dept
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