Orkin Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Orkin yet.
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What does the leadership team need to get better at?
Fix the Fresno Regional Manager before they find less Toyota trucks working for them. Our only good thing is we don't see him often, but "$%#@" rolls downhill, so we all hear it and it effects working environment
Review from Customer Success Dept
Following through and not stealing money from their technicians.
Review from Customer Success Dept
I love working and doing my job here at Orkin. But my pay has been messed up since Covid started. I did not receive my QSI bonuses at all in 2020. Plus anytime I take off to go to doctor for my heart or Cancer I must you my holiday or vacation time. Should be sick time, I would think.
Review from Customer Success Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Overall attitude toward technicians. Orkin cares about sales, that is if your not a technician they care about sales. Have screwed me over numerous times to continue counting. The sad part they screwed themselves by screwing me. I dont do sales now because of it. So I stopped looking.
Review from Customer Success Dept
Getting what I am owed or was agreed to during my arbitration. Before Covid was better but since is terrible. Sale ,sale, sale is the moto but yet we can't get our money.
Review from Customer Success Dept
What are some of the best things about your team?
We look after each other
Review from Customer Success Dept
We all work together as a team except the Management team. The managers at my branch show no real concern for us, except for money.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
have management quit screwing them over.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
From Branch Manager down, there is an attempt at the "Brotherhood Motto". Mostly. They ask about your family and say family comes first, it doesn't always feel true, but they say it
Review from Customer Success Dept
Working with the customers and solving problems
Review from Customer Success Dept
What needs to change to make the company culture better?
Care about the work being done and the people doing the work.
Review from Customer Success Dept
What did you like most about the interview process?
tell the truth when you hire people.
Review from Customer Success Dept
Got the job I wanted
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Solving issues and helping people with their pest problems. I am proud of the work I DO.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Everything. Customers love the technicians. they hate the office. wonder why that is. ohh yeah because management are theives.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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