Success is measured by the dollar amount of Master and Repair Protection Agreements sold. These agreements are inordinately expensive compared to the competition. This metric is more important than any othèr.
You need product in the store, not telling customers you can order it for them. They can do that at home.
There is no growth or success in the company.
Not good if the stores are closing.
Help answer questions real people are asking about your company. Your answers will be 100% anonymous.
The person asking the question will be notified of your answer, and it will be posted publicly. Your identity will be kept private