Sears
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor... read more
EMPLOYEE
PARTICIPANTS
331
TOTAL
RATINGS
5465
...

Sears Employee Reviews

Out of 637 Sears employee reviews, 35% were positive. The remaining 65% were constructive reviews with the goal of helping Sears improve their work culture. The Engineering team, with 67% positive reviews, reports the best experience at Sears compared to all other departments at the company. The HR team offered the most constructive feedback, with 92% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I think everything is going well

Posted a month ago

We Work Together In Harmony

Review from Customer Support Dept

I have always had managers that just didnt seem to know either how to communicate or just didnt know how to do their job. This manager is great and it makes working with him a pleasure.

Review from Operations Dept

I like the way they let us be our own bosses

Review from Sales Dept

Great at influence in his team leader

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Listening to the employees and caring about them

Review from Sales Dept

Fun working environment because of all the people I got to meet and work with. Great company as well.

They need to communicate better and make everyone feel important while working at Sears.

Review from Sales Dept

Management and treating their employees better

Review from Operations Dept

communicate, be empathetic with employees

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Lots of benefits including great health coverage. Personal days. Vacation time.

Review from Operations Dept

If I stay continuos I can retire with 25 years service and have full benefits and retirement pay.

Review from Sales Dept

The health benefits are adequate

Review from Sales Dept

Offers great health benefits for employees

Review from Sales Dept

Nothing much really just working

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

They give more work and less pay. Hold you at part time and do nothing to help get more hours.

Review from Sales Dept

Should get paid more morny for what I do

Review from Sales Dept

I believe better pay would make myself and my fellow employees feel compensated.

Review from Sales Dept

Better benefits would be great

Review from Operations Dept

Having benefits would be wonderful

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

All of us get along. We dont have too many meetings. We run like a well oiled machine.

Review from Operations Dept

We all get along and help each other

Review from Sales Dept

We respect each other and work well together

Review from Sales Dept

The people I work with are great. We all do our best

Review from Sales Dept

Meaningless they don't give is enough assentive

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

It is not so much my co-workers. We all feel under paid and overworked.

Review from Sales Dept

Learn how to work as a team

Review from Customer Support Dept

Better communication for a more seamless flow of information

Review from Sales Dept

hire better people with more knowledge

Review from Sales Dept

Being genuinely friendly and nice to customers and fellow employees

Review from Marketing Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The customers are great. Coworkers are easy to work with and management is top notch.

Review from Operations Dept

We like our customers to enjoy our help and return

Review from Sales Dept

There is sufficient support among the workers

Review from Sales Dept

I don't find much positive besides my peers

Review from Sales Dept

I work for a diverse multi ethnical company that believes in Goode company practices and treating consumers fairly.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

We should have a Better management teams.

Review from Sales Dept

Better corporate managers that know what they are doing

Review from Sales Dept

The people need to learn that they're wrong and learn to wise up

Review from Sales Dept

Fire Lambert and hire someone that knows retail and that care about the store and employees

Review from Sales Dept

I think working in customer service will rarely generate a positive environment.

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

It was quick however they did have me take a test but it didnt take that long.

Review from Operations Dept

Being able to express my good things

Review from Sales Dept

It was fast and easy.

Review from Sales Dept

It was personal and not pressured

Review from Sales Dept

It was quick and easy to get through

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

I think that there needs to be a more rigorous Interview to ensure we are getting quality workers.

Review from Sales Dept

Faster and more direct employee communication

Review from Marketing Dept

more challenging, longer, get intelligent people in

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Doing What I Love The Most

Review from Customer Support Dept

Helping customers find what they want.

Review from Sales Dept

E joy my co workers

Review from Sales Dept

The thing that makes me most happy at work is being able to help the customers and having them leave the store with money still in their pocket and a smile on their face.

Review from Sales Dept

My customers and coworkers energy

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

It just drags because it is not well perceived and needs to be updated

Review from Sales Dept

There are times when enough people aren't scheduled to work on busy days

Review from Sales Dept

The company is just going down hill. Management treats you bad.

Review from Sales Dept

Company is going down which is sad

I just believe that the Management Team has no knowledge of how we are feeling.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

The people are pretty nice.

Sears used to go, above and beyond but now the customers demand it.

Review from Operations Dept

interesting problems to solve

Review from Engineering Dept

What would you most like to see improved at your company?

Outlook Reviews

The part time employees need to take their positions more serious.

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