Sears Employee Reviews
Out of 637 Sears employee reviews, 35% were positive. The remaining 65% were constructive reviews with the goal of helping Sears improve their work culture. The Engineering team, with 67% positive reviews, reports the best experience at Sears compared to all other departments at the company. The HR team offered the most constructive feedback, with 92% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I like working for sears. They have treated me well for over 10 years.
Review from Operations Dept
Review from Sales Dept
Like Sears but feel more sales would bring in more customers
Review from Sales Dept
What do you like best about the leadership team?
I think everything is going well
Posted a month ago
We Work Together In Harmony
Review from Customer Support Dept
I have always had managers that just didnt seem to know either how to communicate or just didnt know how to do their job. This manager is great and it makes working with him a pleasure.
Review from Operations Dept
I like the way they let us be our own bosses
Review from Sales Dept
Great at influence in his team leader
Review from Sales Dept
What does the leadership team need to get better at?
Listening to the employees and caring about them
Review from Sales Dept
Fun working environment because of all the people I got to meet and work with. Great company as well.
They need to communicate better and make everyone feel important while working at Sears.
Review from Sales Dept
Management and treating their employees better
Review from Operations Dept
communicate, be empathetic with employees
Review from Sales Dept
What is the best part about your compensation package?
Lots of benefits including great health coverage. Personal days. Vacation time.
Review from Operations Dept
If I stay continuos I can retire with 25 years service and have full benefits and retirement pay.
Review from Sales Dept
The health benefits are adequate
Review from Sales Dept
Offers great health benefits for employees
Review from Sales Dept
Nothing much really just working
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They give more work and less pay. Hold you at part time and do nothing to help get more hours.
Review from Sales Dept
Should get paid more morny for what I do
Review from Sales Dept
I believe better pay would make myself and my fellow employees feel compensated.
Review from Sales Dept
Better benefits would be great
Review from Operations Dept
Having benefits would be wonderful
Review from Sales Dept
What are some of the best things about your team?
All of us get along. We dont have too many meetings. We run like a well oiled machine.
Review from Operations Dept
We all get along and help each other
Review from Sales Dept
We respect each other and work well together
Review from Sales Dept
The people I work with are great. We all do our best
Review from Sales Dept
Meaningless they don't give is enough assentive
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
It is not so much my co-workers. We all feel under paid and overworked.
Review from Sales Dept
Learn how to work as a team
Review from Customer Support Dept
Better communication for a more seamless flow of information
Review from Sales Dept
hire better people with more knowledge
Review from Sales Dept
Being genuinely friendly and nice to customers and fellow employees
Review from Marketing Dept
What is most positive about the culture and environment at your company?
The customers are great. Coworkers are easy to work with and management is top notch.
Review from Operations Dept
We like our customers to enjoy our help and return
Review from Sales Dept
There is sufficient support among the workers
Review from Sales Dept
I don't find much positive besides my peers
Review from Sales Dept
I work for a diverse multi ethnical company that believes in Goode company practices and treating consumers fairly.
Review from Sales Dept
What needs to change to make the company culture better?
We should have a Better management teams.
Review from Sales Dept
Better corporate managers that know what they are doing
Review from Sales Dept
The people need to learn that they're wrong and learn to wise up
Review from Sales Dept
Fire Lambert and hire someone that knows retail and that care about the store and employees
Review from Sales Dept
I think working in customer service will rarely generate a positive environment.
Review from Customer Support Dept
What did you like most about the interview process?
It was quick however they did have me take a test but it didnt take that long.
Review from Operations Dept
Being able to express my good things
Review from Sales Dept
It was fast and easy.
Review from Sales Dept
It was personal and not pressured
Review from Sales Dept
It was quick and easy to get through
Review from Sales Dept
What would you improve about your company's interview process?
I think that there needs to be a more rigorous Interview to ensure we are getting quality workers.
Review from Sales Dept
Faster and more direct employee communication
Review from Marketing Dept
more challenging, longer, get intelligent people in
Review from Sales Dept
What makes you most happy at work?
Doing What I Love The Most
Review from Customer Support Dept
Helping customers find what they want.
Review from Sales Dept
E joy my co workers
Review from Sales Dept
The thing that makes me most happy at work is being able to help the customers and having them leave the store with money still in their pocket and a smile on their face.
Review from Sales Dept
My customers and coworkers energy
Review from Sales Dept
What's going wrong and how can it be improved?
It just drags because it is not well perceived and needs to be updated
Review from Sales Dept
There are times when enough people aren't scheduled to work on busy days
Review from Sales Dept
The company is just going down hill. Management treats you bad.
Review from Sales Dept
Company is going down which is sad
I just believe that the Management Team has no knowledge of how we are feeling.
Review from Sales Dept
What do you like best about your company?
The people are pretty nice.
Sears used to go, above and beyond but now the customers demand it.
Review from Operations Dept
interesting problems to solve
Review from Engineering Dept
What would you most like to see improved at your company?
The part time employees need to take their positions more serious.