Sears Leadership Employee Reviews | Comparably
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
EMPLOYEE
PARTICIPANTS
360
TOTAL
RATINGS
5648

Sears Leadership Employee Reviews

What do you like best about the leadership team?

They praise me for what I knew about my joy and how I help new employees to learn the busness

I think everything is going well

We Work Together In Harmony

Review from Customer Support Dept

I have always had managers that just didnt seem to know either how to communicate or just didnt know how to do their job. This manager is great and it makes working with him a pleasure.

Review from Operations Dept

I like the way they let us be our own bosses

Review from Sales Dept

Great at influence in his team leader

Review from Sales Dept

They all work together to make this company the best company it can possibly be.

Review from Sales Dept

Leadership team works along with employees

Review from Sales Dept

Great coworkers who are extremely knowledgeable

Review from Sales Dept

We can all work together to get things done easier/faster.

Review from Customer Support Dept

Reliable, helpful, encouraging, patient, and hardworking

Review from Sales Dept

They care about you as an individual.

Review from Sales Dept

Everyone seems to try and get along

Our direct manager is realistic in his expectations and acts like one of us on the floor. He communicates expectations, but does not hold unrealistic standards while there is no current business for days on end.

Review from Sales Dept

Team work, honesty, loyalty, encouraging.

Review from Customer Support Dept

They work together on many tasks.

Review from Sales Dept

Very personable and interested in all employees at any level.

Review from Sales Dept

Always help staff grow within the company

Review from Sales Dept

Focused on saftey and developing techs to be the best they can be.

Review from Sales Dept

Communication, lead effective change and developing capabilities

What does the leadership team need to get better at?

Listening to the employees and caring about them

Review from Sales Dept

Fun working environment because of all the people I got to meet and work with. Great company as well.

They need to communicate better and make everyone feel important while working at Sears.

Review from Sales Dept

Management and treating their employees better

Review from Operations Dept

communicate, be empathetic with employees

Review from Sales Dept

Learn what retail is and how it works.

Review from Sales Dept

Knowing their job and doing it

Review from Sales Dept

They only care about upper level executives and employees

Review from Sales Dept

They need to streamline the checkout experience and focus on getting people in and out the door instead of focusing on things like credits and signing people up for the rewards program.

Review from Customer Support Dept

Organization/management of tasks, communication between sales reps and merchandise pick-up associates, avoid under-staffing busy departments

Review from Operations Dept

Too many chiefs, instead of closing stores, streamline management

Review from Sales Dept

Listening to the associates and stop worrying so much about metrics.

Review from Sales Dept

Communication. What actual needs be done never gets done due to individual demands.

Review from Sales Dept

Communication, perspective, empathy, hard work, sales

Review from Operations Dept

We may need more leads/dept managers because we have a busy store

Review from Sales Dept

Being understanding of other people situations.

Review from Customer Support Dept

treating employees with kindness. caring about there team

Review from Sales Dept

Awful management and very poor motivation

Review from Sales Dept

Communication and creating a sense of companionship

Employee communication and management accountability

Review from Marketing Dept
BOTTOM
10%

Leadership Scores are rated in the Bottom 10% of similar size companies on Comparably

Rated Sears Leadership the Highest

  • Tenure - 5 to 10 Years
    +20%
  • Department - Design
    +17%
  • Department - IT
    +16%

Rated Sears Leadership the Lowest

  • Department - Finance
    -19%
  • Department - Engineering
    -16%
  • Department - Operations
    -7%
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