Sears
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor... read more
EMPLOYEE
PARTICIPANTS
331
TOTAL
RATINGS
5465
...

Sears Competitors

Sears competitors include Amazon, Target, JCPenney Optical, Walmart and KMart. Sears ranks 5th in Product Quality Score on Comparably vs its competitors. See below how Sears compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

Sears Competitors at a Glance

Product Quality Score Comparison

Sears Ranks 5th in Product Quality Score

16 Customers rate Sears' Product Quality Score a 2.4/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Target
    4.3 / 5
  2. 2nd
    Amazon
    4.3 / 5
  3. 3rd
    KMart
    3.7 / 5
  4. 4th
    Walmart
    3.6 / 5
  5. 5th
    Sears
    2.4 / 5
  6. 6th
    JCPenney Optical
    1.5 / 5
NPS Comparison

Sears Ranks 5th in Net Promoter Score

17 Customers rate Sears' Net Promoter Score a -36, which ranks it 5th against its competitors, below Walmart. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sears to a friend?”.

  1. 1st
    Amazon
    53
  2. 2nd
    Target
    49
  3. 3rd
    KMart
    27
  4. 4th
    Walmart
    14
  5. 5th
    Sears
    -36
  6. 6th
    JCPenney Optical
    -96
Pricing Score Comparison

Sears Ranks 5th in Pricing Score

16 Customers rate Sears' Pricing Score a 2.5/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Target
    4.1 / 5
  3. 3rd
    KMart
    3.7 / 5
  4. 4th
    Walmart
    3.6 / 5
  5. 5th
    Sears
    2.5 / 5
  6. 6th
    JCPenney Optical
    1.7 / 5
Customer Service Comparison

Sears Ranks 5th in Customer Service

14 Customers rate Sears' Customer Service a 2.4/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Target
    4.2 / 5
  3. 3rd
    KMart
    3.6 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Sears
    2.4 / 5
  6. 6th
    JCPenney Optical
    1.5 / 5
Overall Culture Score Comparison

Sears Ranks 6th in Overall Culture Score

331 Employees rate Sears' Overall Culture a 51/100, which ranks it 6th against its competitors, below KMart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    JCPenney Optical
    75 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Target
    69 / 100
  4. 4th
    Walmart
    64 / 100
  5. 5th
    KMart
    57 / 100
  6. 6th
    Sears
    51 / 100
eNPS Comparison

Sears Ranks 6th in Employee Net Promoter Score

293 Employees rate Sears' Employee Net Promoter Score a -51, which ranks it 6th against its competitors, below KMart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sears to a friend?”.

  1. 1st
    JCPenney Optical
    29
  2. 2nd
    Amazon
    15
  3. 3rd
    Target
    -2
  4. 4th
    Walmart
    -16
  5. 5th
    KMart
    -36
  6. 6th
    Sears
    -51
Gender Score Comparison

Sears Ranks 6th in Gender Score

149 Employees rate Sears' Gender Score a 55/100, which ranks it 6th against its competitors, below KMart. The Gender Score tracks how positively women rate their experience at Sears.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Target
    70 / 100
  3. 3rd
    JCPenney Optical
    69 / 100
  4. 4th
    Walmart
    65 / 100
  5. 5th
    KMart
    60 / 100
  6. 6th
    Sears
    55 / 100
Diversity Score Comparison

Sears Ranks 6th in Diversity Score

113 Employees rate Sears' Diversity Score a 53/100, which ranks it 6th against its competitors, below KMart. The Diversity Score tracks how positively diverse employees rate their experience at Sears.

  1. 1st
    JCPenney Optical
    81 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Target
    68 / 100
  4. 4th
    Walmart
    66 / 100
  5. 5th
    KMart
    56 / 100
  6. 6th
    Sears
    53 / 100

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