73
out of 100
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Sears Competitors
Sears competitors include Amazon, JCPenney Optical, Target, Walmart and KMart. Sears ranks 5th in Product Quality Score on Comparably vs its competitors. See below how Sears compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th
See Sears Culture vs Competitors:
Sears Competitors at a Glance
CEO Ratings Comparison
Sears' CEO Score Ranks 6th
342 Employees at Sears rate Eddie Lampert a 43 out of 100, which ranks them 6th below KMart's CEO,. Last rating was months ago.
- 1st
Andy JassyAmazon8359 Employees at Amazon rate Andy Jassy a 73 out of 100, which ranks them 1st out of Sears' competitors. Last rating was 6 days ago.
- 2nd
JCPenney Optical71out of 10010 Employees at JCPenney Optical rate a 71 out of 100, which ranks them 2nd out of Sears' competitors. Last rating was months ago.
- 3rd
Brian CornellTarget63out of 1004385 Employees at Target rate Brian Cornell a 63 out of 100, which ranks them 3rd out of Sears' competitors. Last rating was 6 days ago.
- 4th
Doug McMillonWalmart60out of 1009437 Employees at Walmart rate Doug McMillon a 60 out of 100, which ranks them 4th out of Sears' competitors. Last rating was 6 days ago.
- 5thKMart54out of 100
344 Employees at KMart rate a 54 out of 100, which ranks them 5th out of Sears' competitors. Last rating was months ago.
Product Quality Score Comparison
Sears Ranks 5th in Product Quality Score
119 Customers rate Sears' Product Quality Score a 1.8/5, which ranks it 5th against its competitors, below Walmart.
NPS Comparison
Sears Ranks 5th in Net Promoter Score
135 Customers rate Sears' Net Promoter Score a -54, which ranks it 5th against its competitors, below Walmart. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sears to a friend?”.
Pricing Score Comparison
Sears Ranks 5th in Pricing Score
115 Customers rate Sears' Pricing Score a 1.8/5, which ranks it 5th against its competitors, below Walmart.
Customer Service Comparison
Sears Ranks 5th in Customer Service
107 Customers rate Sears' Customer Service a 1.7/5, which ranks it 5th against its competitors, below Walmart.
Overall Culture Score Comparison
Sears Ranks 6th in Overall Culture Score
360 Employees rate Sears' Overall Culture a 51/100, which ranks it 6th against its competitors, below KMart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Sears Ranks 6th in Employee Net Promoter Score
314 Employees rate Sears' Employee Net Promoter Score a -49, which ranks it 6th against its competitors, below KMart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sears to a friend?”.
Gender Score Comparison
Sears Ranks 6th in Gender Score
149 Employees rate Sears' Gender Score a 55/100, which ranks it 6th against its competitors, below KMart. The Gender Score tracks how positively women rate their experience at Sears.
Diversity Score Comparison
Sears Ranks 6th in Diversity Score
113 Employees rate Sears' Diversity Score a 53/100, which ranks it 6th against its competitors, below KMart. The Diversity Score tracks how positively diverse employees rate their experience at Sears.
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