Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Sears Company Culture
Sears Culture
This score is derived from employee ratings & reviews2.3/5
Sears' Overall Culture is rated F
Top Rated Culture Dimensions
Team
C-Manager
D+Environment
DDiversity
DGender
DSears CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Eddie Lampert
43 /100
See More
Diversity at Sears
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at Sears have rated Team, Environment, and Manager as the highest categories they have scored
Women at Sears
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Sears have rated Team, Environment, and Manager as the highest categories they have scored
Sears eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-49
Sears employees are -49% more likely to recommend Sears as a great place to work
| 18% | Promoters |
|---|---|
| 15% | Passives |
| 67% | Detractors |
Working at Sears
Working at Sears is rated below average by 360 employees, across various culture dimensions. Sears employees rate Team highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Sears’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Chicago. See below in detail how working at Sears was rated by employees.
Overall Company Culture at Sears
F
Overall Company Culture at Sears is rated F
Last updated months ago
Bottom
5%
Sears ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Sears Employee Reviews
Out of 647 Sears employee reviews, 35% were positive. The remaining 65% were constructive reviews with the goal of helping Sears improve their work culture.
| Positive Reviews | 35% |
|---|---|
| Constructive Feedback | 65% |
Positive Reviews From Sears Employees
- What are some of the best things about your team?.We helped each other in my job about any problems that might need help solvaning
- What is the best part about your compensation package?I'm eighty years old now and enjoying retirement, lot's of memories working for SEARS in the ATLANTA GEORGIA.
- What do you like best about the leadership team?They praise me for what I knew about my joy and how I help new employees to learn the busness
Constructive Feedback From Sears Employees
- Why do you feel undervalued and what would make you feel better about your compensation?The way company treated employees
- What's going wrong and how can it be improved?It just drags because it is not well perceived and needs to be updated
- What's going wrong and how can it be improved?There are times when enough people aren't scheduled to work on busy days
Sears Company Information
Sears Company Overview
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more.
Sears was founded in 1893 and its current CEO is Eddie Lampert. Since its inception 133 years ago, Sears has grown to 37128 employees.
Sears Mission, Vision & Values
Sears Mission Statement
A leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop.
Sears Vision Statement
We continue to take actions to realize our vision of an integrated retailer focused on quality member experiences.
Sears Values
- Environmental sustainability
- Diversity
- Compliance
| Headquarter | 3333 Beverly Road Chicago, IL 60179 United States of America |
|---|---|
| Website | www.sears.com |
| Founding Date | 1893 |
| Tel | 1-800-549-4505 |
| Company Status | Public |
| Stock | KM |
Sears Competitors
Sears competitors include Amazon, JCPenney Optical, Target, and Walmart. Sears ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Sears compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Sears Employees
Sears has 37128 employees. 360 employees at Sears have reviewed Sears across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 360 Sears employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Sears are mostly dissatisfied with their total compensation at Sears, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Sears are not very pleased with their team. 360 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Sears are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Sears believe the environment at Sears is negative. Most Participants believe the pace of work at Sears is moderate. About 69% of the employees at Sears work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Sears are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Sears employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Sears report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Sears have 0 meetings
Meetings
A Day in the Life
77% of Sears employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Sears employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
47% of Sears employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Sears employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
57% of Sears employees call their work environment negative
Environment
Joining Sears - Employee Onboarding
The prevailing opinion from employees about joining Sears is that the company was somewhat prepared on their first day. Sears employees concluded that their overall onboarding experience was positive. 53% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Sears KPIs and OKRs
At Sears 19% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Sears' KPIs and OKRs is essential for its success. Out of 40 Sears employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 17 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Sears CEO & Leadership
Sears CEO - Eddie Lampert
43 /100
Sears’s CEO Eddie Lampert started in this role in 2013. Eddie’s approval rate is lower compared to CEOs at similar sized companies, putting Eddie in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Chicago. Eddie Lampert’s employees rank Sears in the Bottom 30% for Team, in the Bottom 25% for Manager, and in the Bottom 20% for Environment. Lampert is generally unpopular with Sears employees, but ranks especially low with employees in the Finance department, and by employees in the Engineering department and employees in the Operations department. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO.
Sears Leadership
The Sears Executive Team is rated a “F” and led by CEO Eddie Lampert, Director Michael Miles, and Senior Vice President of Financial Services Kristine K. Crow
Eddie Lampert CEO / President
Eddie Lampert serves as the CEO / President of Sears.
Michael Miles Director
Mr. Michael A. Miles was a Special Limited Partner at Forstmann Little & Co. Mr. Miles served as the Chairman of the... read more
Kristine K. Crow Senior Vice President of Financial Services
Ms. Kristine K. Crow has been Senior Vice President of Financial Services at Sears, Roebuck & Co. since May 2004. Ms.... read more
Gerald F. Kelly Chief Information Officer and Senior Vice President of Procurement & Continuous Improvement
Mr. Gerald F. Kelly has been Chief Information Officer and Senior Vice President of Procurement & Continuous Improvement... read more
Robert J. OLeary Senior Vice President of Public Relations, Communications and Government Affairs
Mr. Robert J. OLeary has been the Senior Vice President of Public Relations, Communications and Government Affairs at... read more
Sears Salaries
How much does Sears pay?
How much do people at Sears get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Sears is $119,687, or $57 per hour, while the estimated median salary is $109,139, or $52 per hour.
At Sears, the highest paid job is a Group Product Manager at $223,818 annually and the lowest is a Sales Manager at $30,000 annually. Average Sears salaries by department include: Operations at $86,761, Marketing at $112,025, Engineering at $174,662, and IT at $102,242. Half of Sears salaries are above $109,139.
303 employees at Sears rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 955 ratings) while 290 employees at Sears rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 321 ratings).
Salaries contributed from Sears employees include job titles like Director of Engineering, Group Engineering Manager, Principal Engineer, and Senior Developer. Comparably data has a total of 30 salary records from Sears employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $53k | $53k | 1st Percentile |
17th Percentile $82k | $82k | 17th Percentile |
33rd Percentile $107k | $107k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $248k | $248k | 83rd Percentile |
100th Percentile $280k | $280k | 100th Percentile |
$119,687*
Average Compensation
$109,139*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Sears Salaries by City
Sears Salaries by Department
Diversity & Inclusion at Sears
Diverse employees at Sears score the company 53/100 across various culture categories, placing Sears in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Sears across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Sears Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
Sears PTO
Sears' PTO and Vacation policy typically gives 10-15 days off a year with 70% of employees expected to be work free while out of office. Paid Time Off is Sears' 2nd most important benefit besides Healthcare when ranked by employees, with 23% of employees saying it is the most important benefit. Sears' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Sears Careers
Sears Jobs
No Recent Jobs found for Sears on Comparably
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H1B Visa
In 2019, Sears applied for 10 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Sears has a total of 37128 employees
10
Total Applied
H1B Applications Outcome
- 100% Granted (10 out of 10)
- 0% Denied ( out of 10)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 10)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 10)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Sears Know You Want To Work There
Overview of Candidates Interested in Sears on Comparably
Candidates By Department
Sales | 37% | |
|---|---|---|
All Industries | 28% | |
Customer Support | 10% | |
Operations | 6% | |
Design | 4% | |
Other | 15% |
Candidates By Location
Chicago | 21% | |
|---|---|---|
San Francisco | 3% | |
Atlanta | 3% | |
Bensenville | 1% | |
Redwood Falls | 1% | |
Other | 71% |
Sears Internship Program
Acquiring a position in Sears' Internship Program is generally does not offer internships. Why intern at Sears? Employees are not so happy at Sears and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Sears employees say they’re never bored at work. Additionally, 38% have developed close friendships with their co-workers.
How difficult is it to get an internship at Sears?
Operations
Sales
Very Difficult0%
Somewhat Difficult25%
Not Difficult50%
Difficult0%
Does Not Offer Internships25%
Answered by 4 Operations Interns
Very Difficult12%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships88%
Answered by 8 Sales Interns
Frequently Asked Questions regarding Sears
What is Sears address?
Sears location is at 3333 Beverly Road
Who is the CEO of Sears?
Sears CEO is Eddie Lampert, their score by employees is 43
What is Sears eNPS?
The eNPS for Sears is -49
What is the salary for Content Manager in Sears?
Content Manager average salary in the US is 84k
What are the salaries in the Legal in Sears?
The average salaries for Legal in Sears is 125k
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