Sears Employee Reviews
Out of 647 Sears employee reviews, 35% were positive. The remaining 65% were constructive reviews with the goal of helping Sears improve their work culture. The Sales team, with 39% positive reviews, reports the best experience at Sears compared to all other departments at the company. The HR team offered the most constructive feedback, with 92% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Listening to the employees and caring about them
Review from Sales Dept
Fun working environment because of all the people I got to meet and work with. Great company as well.
They need to communicate better and make everyone feel important while working at Sears.
Review from Sales Dept
Management and treating their employees better
Review from Operations Dept
communicate, be empathetic with employees
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The way company treated employees
They give more work and less pay. Hold you at part time and do nothing to help get more hours.
Review from Sales Dept
Should get paid more morny for what I do
Review from Sales Dept
I believe better pay would make myself and my fellow employees feel compensated.
Review from Sales Dept
Better benefits would be great
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
It is not so much my co-workers. We all feel under paid and overworked.
Review from Sales Dept
Learn how to work as a team
Review from Customer Support Dept
Better communication for a more seamless flow of information
Review from Sales Dept
hire better people with more knowledge
Review from Sales Dept
Being genuinely friendly and nice to customers and fellow employees
Review from Marketing Dept
What needs to change to make the company culture better?
We should have a Better management teams.
Review from Sales Dept
Better corporate managers that know what they are doing
Review from Sales Dept
The people need to learn that they're wrong and learn to wise up
Review from Sales Dept
Fire Lambert and hire someone that knows retail and that care about the store and employees
Review from Sales Dept
I think working in customer service will rarely generate a positive environment.
Review from Customer Support Dept
What would you improve about your company's interview process?
I think that there needs to be a more rigorous Interview to ensure we are getting quality workers.
Review from Sales Dept
more challenging, longer, get intelligent people in
Review from Sales Dept
Faster and more direct employee communication
Review from Marketing Dept
What's going wrong and how can it be improved?
It just drags because it is not well perceived and needs to be updated
Review from Sales Dept
There are times when enough people aren't scheduled to work on busy days
Review from Sales Dept
The company is just going down hill. Management treats you bad.
Review from Sales Dept
Company is going down which is sad
I just believe that the Management Team has no knowledge of how we are feeling.
Review from Sales Dept
What would you most like to see improved at your company?
The part time employees need to take their positions more serious.