Sears Environment Employee Reviews | Comparably
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
EMPLOYEE
PARTICIPANTS
360
TOTAL
RATINGS
5648

Sears Environment Employee Reviews

What is most positive about the culture and environment at your company?

The independence of the job.

The customers are great. Coworkers are easy to work with and management is top notch.

Review from Operations Dept

We like our customers to enjoy our help and return

Review from Sales Dept

There is sufficient support among the workers

Review from Sales Dept

I don't find much positive besides my peers

Review from Sales Dept

I work for a diverse multi ethnical company that believes in Goode company practices and treating consumers fairly.

Review from Sales Dept

My boss is a people pleaser but at the same time she makes sure everything gets done

Review from Sales Dept

The people I work around with

Review from Customer Support Dept

Easygoing staff, memorable experiences, and a sense of belonging

Review from Sales Dept

We are a family that looks after each other.

Review from Sales Dept

The most positive thing is that your selling things to people that are making their life better and looking better at a fair product value.

Review from Marketing Dept

The culture and environment are quite equal and everyone gets along.

We all do what we can to keep morale up among the associates and we strive to make every visit a great one for our customers. Many of our members will stop in to catch up just because they are in the area, or haven't come in for a while, not just when they are in the market for something.

Review from Sales Dept

Process clear, training, safety, friendly

Review from Customer Support Dept

the employees are the most positive

Review from Sales Dept

Always new faces and our employees are customer oriented and always wearing a smile

Review from Sales Dept

Chatting in the lunch room

Huddles, teamwork, socializing, customer service

Review from Operations Dept

Everything flows perfectly in the store and all the employees come from different backgrounds

Review from Sales Dept

Everyone strives for professionalism and saftey.

Review from Sales Dept

What needs to change to make the company culture better?

We should have a Better management teams.

Review from Sales Dept

Better corporate managers that know what they are doing

Review from Sales Dept

The people need to learn that they're wrong and learn to wise up

Review from Sales Dept

Fire Lambert and hire someone that knows retail and that care about the store and employees

Review from Sales Dept

I think working in customer service will rarely generate a positive environment.

Review from Customer Support Dept

Stop saying blow out on sale signs. Everyone thinks we are closing.

Review from Sales Dept

CEO needs to be more accessible

better training and following store policies might help a great deal

Review from Sales Dept

Hire better people and up the pay

Review from Customer Support Dept

always worried that one mistake and you will be fired, can not do anything to make customers happy except let them yell at you

Review from Customer Support Dept

Manager is a snowflake liberal who favors other liberals on the team and is an immature entitleist who doesn’t work effectively

Review from Marketing Dept

Possitive Ttitudes , Communication and other things

Review from Sales Dept

Start advertising. Have enough employees in store units to help members.

Review from Sales Dept

Less negativity, more positivity and recognition.

Review from Operations Dept

The company expects to much yet gives no help.

Review from Customer Support Dept

More social activities. Team events

The company needs to do better financially. We need to be relieved of the stress of not knowing if our jobs will still be around in a year or not.

Review from HR Dept

Expected to do too much with too little time

Review from Sales Dept

workers don't feel like upper management backs them

Review from Customer Support Dept

People on charge need to care about sears and not the land value. Although that’s what matters to them they still are employee people and setting expectations to achieve goals that are not realistic with what they are being given from the corporate level.

Review from Admin Dept

Review Sentiment at Sears

35
35%
65
65%

About Sears' Environment

D
61/100

Where This Score Ranks Sears' Environment

BOTTOM
20%

In the Bottom 20% of 1188 similar size companies on Comparably

BOTTOM
20%

In the Bottom 20% of 175 companies in Chicago

6th

6th place versus 5 competitors rated on Comparably

The environment at Sears is considered positive by 43% of employees and regarded as having a “comfortably fast” work pace by 82 employees. Relative to its competitors, Target, Amazon, Walmart, JCPenney Optical, and KMart, Sears' environment score ranks in 6th place. This also puts them in the Bottom 20% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 20% of 175 companies in Chicago.

Rate Environment the Highest

  • Department - Business Development
    +15%
  • Department - Admin
    +10%
  • Ethnicity - Native American
    +7%

Rate Environment the Lowest

  • Tenure - 5 to 10 Years
    -10%
  • Tenure - Less than 1 Year
    -7%
  • Department - Engineering
    -6%

How Sears' Environment Score is Calculated

FILTER RATINGS BY

Results from 285 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less29%
840%
1019%
126%
More than 126%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast20%
Comfortably fast28%
Moderate29%
A bit slow10%
Bureaucratic13%
What's the work pace at your company?
AnswerPercent
Positive43%
Negative57%
Is your work environment positive or negative?
AnswerPercent
Yes39%
No61%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes38%
No62%
Do you have a close friend at work?
AnswerPercent
5% or Less29%
5-10%13%
10-25%26%
25-50%9%
50%+23%
What % of the time are you bored at work?
×
Rate your company