
Following leadership's tone, coworkers attack each other's work and nitpick, rather than encourage one another. Disrespectful communication.
Far less cracking of the whip. Trust in employees. Give them space and actual ownership. Avoid talking down. Avoid aggressive language.
Dysfunctional culture is holding them back. The org needs to move quickly and iterate, rather than cave to strong personalities internally.
I strongly suggest they learn how to delegate decision making and to trust their employees. Too much ego. Not enough empathy & authenticity.