
Everyone is friendly and very responsible with work.
401k match is great. It could be better, though.
Everyone's on the same page.
Empathy to others and initiatives to improve as a team.
There isn't micromanagement. There is trust with managers, shift leaders, and agents.
Everyone is treated as a human being while we work to demonstrate great results.
As a shift leader - I get excited when agents need help with an applicant. Thus, I get excited about helping difficult applicants. Also, I love remote work.