Greyhound Lines – Horrible customer service! Wanted a 17ur old who's phone was stolen to "walk and find a store to print his ticket". Wouldn't contact the bus terminal to get him assistance. Suggested that "he would be ok" in Atlanta at midnight wondering around trying to find help. Did absolutely nothing.

Greyhound Lines

Greyhound Lines, is an intercity bus common carrier. read more

EMPLOYEE PARTICIPANTS: 201

TOTAL RATINGS: 1272

CEO: Dave Leach

Horrible customer service! Wanted a 17ur old who's phone was stolen to "walk and find a store to print his ticket". Wouldn't contact the bus terminal to get him assistance. Suggested that "he would be ok" in Atlanta at midnight wondering around trying to find help. Did absolutely nothing.

Other Employee Reviews for Greyhound Lines

What do your coworkers need to improve and how could you work together better?

We need to hold our union accountable for enforcing the contract

Briefly describe your overall experience at your company

I come in everyday with high expectations of exceeding previously set goal and usually I am successful at it.

What makes you most happy at work?

Traveling Co-Workers Management Driving Customer Service

What does the leadership team need to get better at?

Making confident and decisive decisions, communicate better to assuage concerns about job security and financial stability, treat employees with respect as people instead of expendable commodities.

What is the best part about your compensation package?

We don't have one for my position

Rate your company

Horrible customer service! Wanted a 17ur old who's phone was stolen to "walk and find a store to print his ticket". Wouldn't contact the bus terminal to get him assistance. Suggested that "he would be ok" in Atlanta at midnight wondering around trying to find help. Did absolutely nothing.

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