Hertz – Lousy customer service -- hard to reach someone and a culture of not helping the customer

Hertz Claimed Company

Hertz is the largest worldwide airport general use car rental company. read more

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Lousy customer service -- hard to reach someone and a culture of not helping the customer

Briefly describe your overall experience at your company

from interview to training to slow induction into the actual living culture to the company is a consistent decline.

Why do you feel undervalued and what would make you feel better about your compensation?

Very overworked, short staffed and underpaid for all extra work

What makes you most happy at work?

Seeing my work make a difference

What needs to change to make the company culture better?

Get real car people that know what they are doing

What do you like best about the leadership team?

treats everyone like family at work

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