Hertz Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I have fun and get along with coworkers and I know what to do in my role.
Review from Customer Support Dept
What do you like best about the leadership team?
They are positive, motivating, and have an overall desire to make sure the employee is comfortable in his or her learning environment.
Review from Customer Support Dept
works hard on solving problems fast and very customer service driven!
Review from Customer Support Dept
They have common sense and it makes a difference.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Hertz yet.
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What is the best part about your compensation package?
Retirement fund and health care access
Review from Customer Support Dept
Discounts on rentals
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More compensation for the work
Review from Customer Support Dept
Low wages and goals are extremely high
Review from Customer Support Dept
Very overworked, short staffed and underpaid for all extra work
Review from Customer Support Dept
What are some of the best things about your team?
My team is hard-working dedicated to his job and always looking to go above and beyond to serve our customers so they keep returning as loyal customers
Review from Customer Support Dept
we work very well and are very diversified group.
Review from Customer Support Dept
Everybody is easy going, no drama at all.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We should have monthly meetings to get everyone on one accord
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
my co-workers are full of information,
Review from Customer Support Dept
Environment is positive and always moving forward
Review from Customer Support Dept
Customer service and customer relations
Review from Customer Support Dept
Chill, flexibility and good relationship with management
Review from Customer Support Dept
What needs to change to make the company culture better?
Much more open communication and compensation equal to the amount of work
Review from Customer Support Dept
What did you like most about the interview process?
The positivity and encouraging words that they used giving me a chance to move up in the company
Review from Customer Support Dept
pretty well streamed lined but there is a lot of people to talk to and a lot of people to see in line!
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
co-workers are great full of information
Review from Customer Support Dept
The customers who are regulars and the positive people who work within the company
Review from Customer Support Dept
independent work that lets me interact with customers one on one
Review from Customer Support Dept
Flexibility, good working environment, close to my house
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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