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ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
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ID.me's biggest problem is communication. When trying for promotions you're not guaranteed to be informed on pay, location, job description, coaching on employee development, etc. Collaborating with other departments is also impossible due to the breakdown of communication.
What is most positive about the culture and environment at your company?
ID.me cannot seem to decide what the culture should be. We're caught right now between a work environment that wants to act both like an intensely secure government job and a cool start up.
What are some of the best things about your team?
Employees at ID.me are smart and hardworking people that actually want to see things improve. My care and respect for my immediate team members was the only thing that kept me at ID.me as long as I did.
What does the leadership team need to get better at?
Again, the main thing that needs to be improved is communication. ID.me leadership tends to say one thing and do another with little to no explanation as to why for the people that work underneath them. Straight and consistent answers are rarely given.
Why do you feel undervalued and what would make you feel better about your compensation?
ID.me does not give raises based on tenure, or performance. ID.me does not do cost of living raises. ID.me does not give you a raise parallel to other positions in the company. So if you started off making $3 more than the position under you, that gap can be closed.
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