ID.me Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I really enjoy that our leadership team takes the time every week to hop into a Zoom call for the entire office to learn what is going on company-wide. The leadership team is also very open with communication.
Review from Customer Support Dept
I like that leadership is reachable and open to discussing ways to always improve the company. (Environment,Business Flow,Systems etc but basically everything. It helps to feel more connected and to feel like a contributor to the team.
Review from Customer Support Dept
Best best best best of all time
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ID.me yet.
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What is the best part about your compensation package?
Good package of all time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of ID.me yet.
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What are some of the best things about your team?
My team is incredibly collaborative; no ideas are bad ideas and the team is more than willing to pitch in and provide feedback any time.
Review from Customer Support Dept
Everyone comes from such unique and diverse backgrounds, and are able to work together cohesively. Each persons talents bring something needed on the team.
Review from Customer Support Dept
Amazing good, best of all
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The most positive part of our culture and environment is that our first core value is "Don't Be A Jerk." People come to work truly embodying that value.
Review from Customer Support Dept
It feels more like a family than work interaction.
Review from Customer Support Dept
It’s a very clean environme
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I enjoyed that, despite the interviewing process being virtual, that the interviews felt very personal and the interview questions focus more on employees being a good culture fit for the company than what is on your resume.
Review from Customer Support Dept
I liked that I was able to speak to an employee with tenure, who was able to provide an overall view of the company. I understand where the company was at in regard to growth.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Learning how systems work, learning how the interruption of systems affect production, the social engagement and team spirit activities and simple things like accommodating with snacks and beverages
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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