NWN – Overall, my team is amazing and my manager is fantastic. The work I was hired to do interests me and keeps me engaged. However operations has some serious struggles that consistently pull me away from my core competencies requiring me to make up for terrible processes or sub standard support staff | Comparably

NWN – Overall, my team is amazing and my manager is fantastic. The work I was hired to do interests me and keeps me engaged. However operations has some serious struggles that consistently pull me away from my core competencies requiring me to make up for terrible processes or sub standard support staff

NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. read more
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EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
12100

Overall, my team is amazing and my manager is fantastic. The work I was hired to do interests me and keeps me engaged. However operations has some serious struggles that consistently pull me away from my core competencies requiring me to make up for terrible processes or sub standard support staff

What do you like best about the leadership team?

Overall company communication is consistent and clear.

What is most positive about the culture and environment at your company?

The culture is very inclusive.

What are some of the best things about your team?

Everyone is willing to help and jump in. No egos.

What makes you most happy at work?

When I get to actually do my job and not 10 others.

Why do you feel undervalued and what would make you feel better about your compensation?

Operationally the company is a mess. Theres no clear oversight over how any departments are supposed to work together and any suggestions to fix these issues are typically met with silence. The messy operations leads to wearing more hats than what I'm compensated for.

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