NWN Engineering Department Employee Reviews | Comparably
NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. read more
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EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
12100

NWN Engineering Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our long term vision and recent acquisitions are great, but execution on that strategy is lacking

Review from Engineering Dept

They are professional and respectful

Review from Engineering Dept

They're not as bad as the average leadership team run by private equity.

Review from Engineering Dept

They seem to care about employees

Review from Engineering Dept

knowledgeable, fair-minded, customer-driven, and focused

Review from Engineering Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of NWN yet.
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What is the best part about your compensation package?

Compensation Reviews

The HSA is now an incredible benefit since we have moved to Fidelity.

Review from Engineering Dept

Nothing, health benefits are too expensive

Review from Engineering Dept

I think the salary is respectable

Review from Engineering Dept

The 401(k) plan is utterly fantastic

Review from Engineering Dept

Competitive compensation for the industry.

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

When increasing prices to stay ahead of inflation we haven't increased my pay the same way.

Review from Engineering Dept

There are no raises for the company.

Review from Engineering Dept

A yearly cost of living raise, the cost of living is out of control and what used to be good pay is now sub-par. The only way to get a raise is to leave and go elsewhere.

Review from Engineering Dept

Operationally the company is a mess. Theres no clear oversight over how any departments are supposed to work together and any suggestions to fix these issues are typically met with silence. The messy operations leads to wearing more hats than what I'm compensated for.

Review from Engineering Dept

no real recognition of my contribution

Review from Engineering Dept

What are some of the best things about your team?

Team Reviews

We have incredible engineering resources, both pre and post sale. Both technical competence, and willingness to assist each other.

Review from Engineering Dept

We support each other always

Review from Engineering Dept

They are good natured and they have a good work ethic

Review from Engineering Dept

They're skilled, dedicated, collaborative, and nice.

Review from Engineering Dept

Lot of Teamwork and sharing

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of NWN yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The people I work with

Review from Engineering Dept

I see a lot of diversity

Review from Engineering Dept

They are Supportive and professional

Review from Engineering Dept

Occasional honesty when pushed about the fact that all we care about is selling. It keeps me/ us sane to acknowledge what is going on. Also, people come through even when set up for failure.

Review from Engineering Dept

HR cares about the employees

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of NWN yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of NWN yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of NWN yet.
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What makes you most happy at work?

Outlook Reviews

I enjoy solving customer problems.

Review from Engineering Dept

Working with the clients and my coworkers

Review from Engineering Dept

Honesty and the chance to do something positive for clients.

Review from Engineering Dept

Fixing the problem, and confirming I still have technical knowhow

Review from Engineering Dept

Completing a project is a high point of any day.

Review from Engineering Dept

What's going wrong and how can it be improved?

Outlook Reviews

We need more training and certification

Review from Engineering Dept

Tear down the walls between the different groups, people used to help out but now it our team, their team etc. If something is not correct they will not try to help figure it out they stop the process dead and will not touch until its fixed. Put ALL processes in writing!

Review from Engineering Dept

Please use at least 5 words

Review from Engineering Dept

I am customer-facing and our clients typically have a terrible attitude. I think they consider it a basis for stronger negotiations to always frame NWN in the worst possible light. I don't engage with that attitude and stay focused on doing my very best to help them, which I am passionate about.

Review from Engineering Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of NWN yet.
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What would you most like to see improved at your company?

Outlook Reviews

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