Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta has been a great place to work for. I'm going on my 7th year. If you apply yourself, you can be extremely successful at Percepta. I went right to a Team Leader after just a short two years of being with the company. As long as you can adjust to change, you will be just fine here.
What makes you most happy at work?
The thing that makes me most happy is interacting with people on team and others in the office.
What are some of the best things about your team?
What I love about my team is that their energetic. I love how curious and eager they are to learn. I love how they have friendly competitions and communicate with another.
What do you like best about the leadership team?
I love that the leadership team communicates! You can ask them anything and they'll make sure to get an answer for you. I love their teamwork and the meetings they have just to touch base with you.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued a little simply because of the pay. It's easy to come into this company and learn different lines of business without the pay. I currently have worked 4 lines of business, and the pay doesn't match it. Ops managers are paid more to do less while TL's are paid less to do more.
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