Planet Fitness – the payment process (overcharging accounts and the abundance of late fees) and poor customer service. there’s no way to contact you guys except by phone or letter? who writes letters anymore? you want a bird or kite to deliver it to

One of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. read more

EMPLOYEE PARTICIPANTS: 894

TOTAL RATINGS: 7126

CEO: Chris Rondeau

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the payment process (overcharging accounts and the abundance of late fees) and poor customer service. there’s no way to contact you guys except by phone or letter? who writes letters anymore? you want a bird or kite to deliver it to

Other Employee Reviews for Planet Fitness

Why do you feel undervalued and what would make you feel better about your compensation?

Benefits for part timers

What is the best part about your compensation package?

Bonuses, but those keep shrinking

Briefly describe your overall experience at your company

Planet Fitness is franchised, so different ownership groups will treat you differently.

Why do you feel undervalued and what would make you feel better about your compensation?

There are only four types of employees: customer service representatives, one personal trainer, a shift leader, and (assistant) manager. Personal trainers and customer service representatives are every job in one for only $8.00 an hour -- janitors, representatives, phone reps, etc. It's ridiculous!

Briefly describe your overall experience at your company

it’s good overall to work

Rate your company

Planet Fitness – the payment process (overcharging accounts and the abundance of late fees) and poor customer service. there’s no way to contact you guys except by phone or letter? who writes letters anymore? you want a bird or kite to deliver it to

the payment process (overcharging accounts and the abundance of late fees) and poor customer service. there’s no way to contact you guys except by phone or letter? who writes letters anymore? you want a bird or kite to deliver it to

Other Employee Reviews for Planet Fitness

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