Planet Fitness Leadership Employee Reviews | Comparably
Planet Fitness Claimed Company
One of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. read more
EMPLOYEE
PARTICIPANTS
893
TOTAL
RATINGS
7122
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Planet Fitness Leadership Employee Reviews

What do you like best about the leadership team?

Leadership truly cares about our team!

His attitude is great its very uplifting

My manager goes above and beyond to help us in anyway

They really seem to care

They are polite, relaxed, friendly, and encouraging.

Team work and helpful everyone

They are very helpful and informative

opportunities to grow within the company

They make sure to build trust with staff which results staff to feel confident when dealing with any situation.

My managers are amazing. They make us feel equal. They wouldn’t ask us to do anything they wouldn’t

They are so friendly and helpful

Caring, professional and truly wish for each member to have a fun, friendly, and comfortable experience, each time they come in.

They know how to lead

On top of everything and knows how to do their job well.

They are easy to talk to.

Teamwork and a good running crew

Always hands-on and ready to help

You gota be your own leadership and lead by example

They encourage growth and want to see you succeed. They even encourage failure because they know it helps you grow. My leadership team is approachable and kind, they support us and guide us, and they always put us first.

We dont have one right now

What does the leadership team need to get better at?

COMMUNICATION and consistency sirh said communication

Create a culture of development with clearer, written expectations availble in one spot for all instead moultiplr locations or coming different from different levels of leadership.

Being accessible to employees and former employees.

Review from Customer Support Dept

First of all a raise in pay for everyone that is well trained and spot on to all of the procedures should be a must.

Taking to employees with respect

Review from Sales Dept

Listening and communicating with the people that work day to day with the customers instead of making changes that not only make customers but your employees angry as well. I want leadership that actually works alongside us and inspires us by their actions not just by delegating. . .

Review from Operations Dept

Actually caring for their employees

Being a team/ having a work ethic

Being honest learning how to be honest people

Being leaders and not children.

Solving problems and give solutions to the whole team and not part of the team. Bring them together, don't drift them away.

Having everyone on the same page instead of being told three different things from three separate managers, and employees get blamed for management miscommunication.

actually do the job and not put all of the work on others

Everything mainly how to treat employees

professionalism in dealing with internal matters, and overall leadership quality.

I'm part of the leadership team, but my direct supervisor is one of the worst managers I've ever had and fosters a toxic, drama-filled work environment

Stop micro managing and loosen up your employee rules

Stop bending over for the disgusting monster that is the CEO who treats people (mostly women) like objects. HR Director is in on it too. Cant trust anyone there, all admin are in on pleasing CEO. Mob mentality. It is absolutely nuts. Zero integrity. Read the news; zero class. Money hungry pigs.

Communication, People skills, Emotional Intelligence.

Handling situations in a professional manner rather than a manner where outside problems enter the work place. They also need to stop fraternizing with employees outside of work

BOTTOM
10%

Leadership Scores are rated in the Bottom 10% of similar size companies on Comparably

Rated Planet Fitness Leadership the Highest

  • Tenure - Less than 1 Year
    +19%
  • Department - Customer Support
    +11%
  • Experience - Over 10 Years
    +11%

Rated Planet Fitness Leadership the Lowest

  • Experience - 6 to 10 Years
    -20%
  • Gender - Non-Binary
    -20%
  • Department - HR
    -15%
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