Planet Fitness Culture | Comparably
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Planet Fitness Claimed Company
One of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. read more
EMPLOYEE
PARTICIPANTS
893
TOTAL
RATINGS
7122

Planet Fitness Company Culture

Planet Fitness Culture

This score is derived from employee ratings & reviews
2.5/5
Planet Fitness' Overall Culture is rated D-

Top Rated Culture Dimensions

Planet Fitness CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Chris Rondeau Planet Fitness' CEO
Chris Rondeau
53 /100

Diversity at Planet Fitness

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Planet Fitness have rated Office Culture, Environment, and Team as the highest categories they have scored

Women at Planet Fitness

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Planet Fitness have rated Environment, Team, and Work Culture as the highest categories they have scored

Planet Fitness eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-47

Planet Fitness employees are -47% more likely to recommend Planet Fitness as a great place to work

20%Promoters
13%Passives
67%Detractors

Working at Planet Fitness

Working at Planet Fitness is rated below average by 893 employees, across various culture dimensions. Planet Fitness employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Planet Fitness’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Savannah, GA. See below in detail how working at Planet Fitness was rated by employees.

Overall Company Culture at Planet Fitness

D-

Overall Company Culture at Planet Fitness is rated D-

Last updated 13 days ago

Bottom
10%

Planet Fitness ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 893 Employees

View Results
0
20
40
60
80
100
Customer Support
60
Customer Support60
Sales
55
Sales55
Operations
49
Operations49
Customer Success
43
Customer Success43
HR
42
HR42

Planet Fitness Employee Reviews

Out of 685 Planet Fitness employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Planet Fitness improve their work culture.

54%
46%
Positive Reviews54%
Constructive Feedback46%

Positive Reviews From Planet Fitness Employees

  • What do you like best about the leadership team?
    Leadership truly cares about our team!
  • What is most positive about the culture and environment at your company?
    Our assistant manager is more of a help to us than the actual gm. She helps us whereever we need and has the patience to teach us when we dont understand certain things
  • What did you like most about the interview process?
    it was not too drawn out

Constructive Feedback From Planet Fitness Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Having a Gm who helps and communicates and does not ignore my messages for weeks at a time before soeaking to me in oerson instead of in woven so i can keep track of everything.
  • What does the leadership team need to get better at?
    COMMUNICATION and consistency sirh said communication
  • What needs to change to make the company culture better?
    Work on building people up instead of tearing them down

Planet Fitness Company Information

Planet Fitness Company Overview

One of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations.

Planet Fitness Mission, Vision & Values

Planet Fitness Mission & Values

Our Mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®.

Planet Fitness Vision Statement

To provide a workout environment in which anyone and everyone can be comfortable.

HeadquarterNewington, GA
United States of America
Websitewww.planetfitness.com/
Founding Date1992
Tel562 941-0051
Company StatusPublic
StockPLNT

Planet Fitness Competitors

Planet Fitness competitors include Mountainside Fitness, ClassPass, Rite Aid, and LA Fitness. Planet Fitness ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Planet Fitness compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Mountainside Fitness' Logo
    Mountainside Fitness
    4.7/5
  2. #2
    ClassPass' Logo
    ClassPass
    2.6/5
  3. #3
    Rite Aid's Logo
    Rite Aid
    2.7/5
  4. #4
    Planet Fitness' Logo
    Planet Fitness
    2.5/5
  5. #5
    LA Fitness' Logo
    LA Fitness
    2.5/5
  • Culture Video

Planet Fitness Employees

893 employees at Planet Fitness have reviewed Planet Fitness across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.

Overall, the 893 Planet Fitness employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Planet Fitness are mostly dissatisfied with their total compensation at Planet Fitness, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Planet Fitness are mostly dissatisfied with their team. 893 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Planet Fitness are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Planet Fitness believe the environment at Planet Fitness is negative. Most Participants believe the pace of work at Planet Fitness is moderate. About 88% of the employees at Planet Fitness work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Planet Fitness are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Planet Fitness employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Planet Fitness report the work pace is moderate
Work Pace
A Day in the Life
67% of Planet Fitness employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Planet Fitness employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
57% of Planet Fitness employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Planet Fitness employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
58% of Planet Fitness employees call their work environment negative
Environment

Joining Planet Fitness - Employee Onboarding

The prevailing opinion from employees about joining Planet Fitness is that the company was somewhat prepared on their first day. Planet Fitness employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Planet Fitness KPIs and OKRs

At Planet Fitness 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Planet Fitness' KPIs and OKRs is essential for its success. Out of 6 Planet Fitness employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Planet Fitness CEO & Leadership

Planet Fitness CEO - Chris Rondeau

Chris Rondeau Planet Fitness' CEO
53 /100

Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to CEOs of all other companies in Savannah, GA. Chris Rondeau’s employees rank Planet Fitness in the Bottom 30% for Office Culture, in the Bottom 25% for Environment, and in the Bottom 15% for Professional Development. Rondeau is generally unpopular with Planet Fitness employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the HR department and employees in the Customer Success department. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO. When compared to Planet Fitness’s competitors, Chris Rondeau ranks below both Rite Aid CEO Heyward Donigan and ClassPass CEO Fritz Lanman.

Planet Fitness Leadership

The Planet Fitness Executive Team is rated a “D-” and led by CEO Chris Rondeau, President and Chief Financial Officer Dorvin Lively, and COO Mike Tx

  • Chris Rondeau  CEO / President

    Chris Rondeau CEO / President

    Chris Rondeau serves as the CEO / President of Planet Fitness.

  • Dorvin Lively President and Chief Financial Officer

    Mr. Dorvin D. Lively has been the President of Planet Fitness, Inc. since April 28, 2017 and as its Chief Financial... read more

  • Mike Tx COO

    Mike Tx serves as the COO of Planet Fitness.

  • Chris Cavolo Principal, COO

    Chris Cavolo serves as the Principal, COO of Planet Fitness.

  • Jim Esposito Senior Vice President

    Jim Esposito serves as the Senior Vice President of Planet Fitness. Jim started at Planet Fitness in Jan of 2016. Jim... read more

  • Mike Blouin Vice President, Finance

    Mike Blouin serves as the Vice President, Finance of Planet Fitness.

  • Stephan Dalgar Vice President of Information Technology

    Stephan Dalgar serves as the Vice President of Information Technology of Planet Fitness. Stephan started at Planet... read more

  • danielle Monroy Regional Director of Operations

    danielle Monroy serves as the Regional Director of Operations of Planet Fitness.

  • Craig Miller Chief Digital & Information Officer

    Craig Miller serves as the Chief Digital & Information Officer of Planet Fitness. Craig started at Planet Fitness in... read more

Planet Fitness Salaries

How much does Planet Fitness pay?

How much do people at Planet Fitness get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Planet Fitness is $112,285, or $53 per hour, while the estimated median salary is $112,073, or $53 per hour.

At Planet Fitness, the highest paid job is a General Counsel at $218,415 annually and the lowest is a CS Rep at $45,147 annually. Average Planet Fitness salaries by department include: Operations at $92,795, Product at $145,869, Legal at $218,414, and Customer Support at $61,597. Half of Planet Fitness salaries are above $112,073.

361 employees at Planet Fitness rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 1074 ratings) while 350 employees at Planet Fitness rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 354 ratings).

Last updated a month ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$111k
$111k33rd Percentile
50th Percentile
$159k
$159k50th Percentile
67th Percentile
$205k
$205k67th Percentile
83rd Percentile
$259k
$259k83rd Percentile
100th Percentile
$264k
$264k100th Percentile
$112,285*
Average Compensation
$112,073*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Planet Fitness Salaries by Department

Explore Planet Fitness Salaries

Diversity & Inclusion at Planet Fitness

Diverse employees at Planet Fitness score the company 57/100 across various culture categories, placing Planet Fitness in the Bottom 20% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Planet Fitness across various culture dimensions.

Inclusion is the battery that fuels the power of diversity. Diversity can not benefit your organization if your talent does not feel comfortable enough to speak their minds. Inclusive cultures with intentional practices give your diverse talent the supportive environment needed to be comfortable. Additionally, it will be almost impossible to retain a diverse workforce without inclusion. Today’s market benefits the job seeker and high performing talent is not afraid to job hop until they find the right organization.,,

Ranked Culture the Highest

Women 60/100
Department - Customer Support
Men 71/100
Tenure - Less Than 1 Year
Diverse Employees 71/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 42/100
Department - HR
Men 46/100
Department - Customer Success
Diverse Employees 41/100
Department - Customer Success

Planet Fitness Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Planet Fitness PTO

Planet Fitness' PTO and Vacation policy typically gives 0-10 days off a year with 33% of employees expected to be work free while out of office. Paid Time Off is Planet Fitness' 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Planet Fitness' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time67%
Vacation Policy33%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes67%
No33%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo25%
$1000 -$1500/mo25%
$500 -$1000/mo25%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Planet Fitness Careers

Planet Fitness Jobs

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Let Planet Fitness Know You Want To Work There

Overview of Candidates Interested in Planet Fitness on Comparably

Candidates By Department

All Industries
44%
Marketing
19%
Sales
13%
Engineering
6%
HR
6%
Other
13%

Candidates By Location

Ann Arbor
13%
Oklahoma City
6%
New York City
6%
Los Angeles
6%
Worcester
6%
Other
63%

Frequently Asked Questions regarding Planet Fitness

Who is the CEO of Planet Fitness?

Planet Fitness CEO is Chris Rondeau, their score by employees is 53

What is Planet Fitness eNPS?

The eNPS for Planet Fitness is -47

What is Planet Fitness revenue?

Planet Fitness revenue is $430M

What is the salary for Email Marketer in Planet Fitness?

Email Marketer average salary in the US is 70k

What are the salaries in the Finance in Planet Fitness?

The average salaries for Finance in Planet Fitness is 80k

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