Planet Fitness Employee Reviews

COMMUNICATION and consistency sirh said communication

Create a culture of development with clearer, written expectations availble in one spot for all instead moultiplr locations or coming different from different levels of leadership.

Being accessible to employees and former employees.

Review from Customer Support Dept

First of all a raise in pay for everyone that is well trained and spot on to all of the procedures should be a must.

Taking to employees with respect

Review from Sales Dept

Having a Gm who helps and communicates and does not ignore my messages for weeks at a time before soeaking to me in oerson instead of in woven so i can keep track of everything.

Compensation is the lowest in the market typically.

this questionaire is now wasting my time - which is typical of the out of touch nature of corporate america. If you want me to feel valued, make it possible to communicate with you easier.

Review from Customer Support Dept

There are many reasons why I feel this way. This has been going on for a bit.

I don't feel valued or compensated, I need to money and I intend on finding a better workplace soon

Review from Operations Dept

Coworkers at Planet Fitness can strive to improve the work environment by fostering a culture of collaboration, support, and professionalism. This can include: 1. Communication: Encourage open and honest communication among coworkers to address issues and find solutions together.

Learn how to properly talk to people without an attitude

Coworkers need to improve on timeliness and cleaning

Be willing to act as a team

My team is not a team at all and the managment team are possibly the worst people to talk to no real guidance or support or encouragment .

Work on building people up instead of tearing them down

Planet Fitness can improve its company culture by implementing several strategies: 1. Fair Compensation: Ensure fair compensation and recognition for employees, including regular raises and bonuses for their hard work. 2. Transparent Communication: Foster transparent communication between manageme

Find an easier way to contact regional managers or human resources to complain about misconducts on management's behavior.

The managers and the pay rate

The team needs to have a meeting and everyone should hold hold the standard to we are all on the same level so we should all have the chance to speak and be understood at an unbiased level. That way we can be all on the same page . we could maximize productivity.

Screening for creeps and weirdos who make coworkers uncomfortable

to actually interview people. i didnt get interviewed

Make the questions more blunt

There was an overall lack of communication through the process and I was expected to memorize a long and complicated document in only two days, which is unreasonable and unrealistic for most individuals

Picking better candidates and interview carfefully plus background ckecks

customers had a very hard time opting out. they routinely complained that it's too difficult to cancel or hold the membership.

Review from Customer Support Dept

You actively make deals and information consistently and almost seems like on purpose sometimes and it obviously leads to a lot of incidents where people feel ill-informed because not only is some of the information not concise but it's presentation is also kinda suspicious quite often, (misleading)

Review from Operations Dept

Planet Fitness can enhance its relationship with customers by focusing on several key areas: 1. Improved Customer Service: Train staff to provide exceptional customer service, addressing inquiries, concerns, and feedback promptly and courteously. 2. Personalized Experiences: Offer personalized exp

Upper management needs to actually care about employees with actually difficult lives instead of just sitting on their $20,000 couches doing nothing but taking photos of their autistic employees

Different people over management that are actually fair and have the ability to communicate.