Planet Fitness – Horrible customer service, many machines are always out services. Yesterday I was single out and harrased by a staff member. They seem to hire unqualified people for the job.

One of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. read more

EMPLOYEE PARTICIPANTS: 894

TOTAL RATINGS: 7126

CEO: Chris Rondeau

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Horrible customer service, many machines are always out services. Yesterday I was single out and harrased by a staff member. They seem to hire unqualified people for the job.

Other Employee Reviews for Planet Fitness

Why do you feel undervalued and what would make you feel better about your compensation?

Benefits for part timers

What is the best part about your compensation package?

Bonuses, but those keep shrinking

Briefly describe your overall experience at your company

Planet Fitness is franchised, so different ownership groups will treat you differently.

Why do you feel undervalued and what would make you feel better about your compensation?

There are only four types of employees: customer service representatives, one personal trainer, a shift leader, and (assistant) manager. Personal trainers and customer service representatives are every job in one for only $8.00 an hour -- janitors, representatives, phone reps, etc. It's ridiculous!

Briefly describe your overall experience at your company

it’s good overall to work

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Planet Fitness – Horrible customer service, many machines are always out services. Yesterday I was single out and harrased by a staff member. They seem to hire unqualified people for the job.

Horrible customer service, many machines are always out services. Yesterday I was single out and harrased by a staff member. They seem to hire unqualified people for the job.

Other Employee Reviews for Planet Fitness

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