2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
No day is the same, and that's what keeps it fun. There are endless opportunities to learn and grow with the company. I cherish the people I work with daily.
Briefly describe your overall experience at your company
Great people, plenty of opportunities to advance your career, supportive management team.
Briefly describe your overall experience at your company
Supportive team who put people first. Tremendous opportunity to grow up the latter.
Briefly describe your overall experience at your company
Good people, great benefits, lots of opportunities for growth if that is what you are looking for.
What are some of the best things about your team?
Hands-on, easy to work with, understanding, caring
What is most positive about the culture and environment at your company?
The team and growth of the company
What is most positive about the culture and environment at your company?
transparency, good people, daily lunch, good benefits,
What do you like best about the leadership team?
Caring, easy to work with
What do you like best about the leadership team?
Transparent, easy to work with
What do you like best about the leadership team?
All Hands transparency and updates
What is the best part about your compensation package?
My stock options and bonus
What is the best part about your compensation package?
There is room to grow
What is the best part about your compensation package?
Healthcare coverage and unlimited pto
What are some of the best things about your team?
Lean in, hands-on, respectful, mindful,
What are some of the best things about your team?
People are willing to help, listen, and work hard.
What is most positive about the culture and environment at your company?
transparency, people-first mind set, flexibility, practice what they preach
What makes you most happy at work?
Our team! I feel supported.
What makes you most happy at work?
The people I work with
What do you like best about the leadership team?
personable, easy to work with, supportive, always lending a hand when needed.
What are some of the best things about your team?
Experts at what they do, wonderful human beings, positive, hard working, a pleasure to work with
What makes you most happy at work?
My coworkers! With a hands-on, caring team - you can move fast to reach quarterly goals.
What is the best part about your compensation package?
Market rate compensation package is okay. With inflation taken into account - could be a little higher.
What makes you most happy at work?
When I have a balanced workload and I am not the go-to person for everything amongst the team.
What is most positive about the culture and environment at your company?
We are not just employees. We are a family working together to launch this rocket far into space. Our personal lifes matter too, and I feel fully supported to step away and recharge when needed.
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