2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Very satisfying experience with the work and the real world challenges we are solving. Also the compensation is good, work life balance is good. There is a paid wellness day each month apart from the annual holiday and sick leaves. Overall a Happy place to be at.
Briefly describe your overall experience at your company
It has been greatly satisfying and a continuous learning experience so far. Mostly the days are pretty hectic, but there are days when you get a breather. The leadership is understanding and appreciative. There is still a lot to achieve here and I get the feeling that I can contribute in my own w
What are some of the best things about your team?
Technically sound, team players and excellent communicators.
What do you like best about the leadership team?
Keeping the focus, inspiring to perform better and appreciating the hard work.
What do you like best about the leadership team?
The hands-on involvement and effective delegation/follow-up of strategic and operational activities and processes.
What makes you most happy at work?
Learning something new each day. Trying to help out a team member achieve his target.
What is most positive about the culture and environment at your company?
Open culture to thrive and innovate. Friendly environment where we strive to excel and not to compete amongst ourselves.
What are some of the best things about your team?
There is a genuine urge to excel and make things better. Timely appreciations and above all there is no rat-race but healthy competition.
What is the best part about your compensation package?
My entire family including parents being covered. The stock options that makes me a stakeholder and drives the accountability and purpose to work hard.
What is most positive about the culture and environment at your company?
The open culture to approach and provide constructive feedback. The measures taken to be a employee friendly firm with wellness days, wellness/health activities on weekdays.
What makes you most happy at work?
The work that I do or processes that I put in place to enable my co-workers in the organization to perform & execute that eventually helps to achieve customer goals gives immense satisfaction. The fast turn-around time to see results/outcomes is pleasing.
Other Employee Reviews for Ushur, Inc
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