-64
NPS
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CT Corporation
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About CT Corporation's Brand
Among its major competitors, CT Corporation is ranked in 3rd place for NPS while Wolters Kluwer is 1st, and CSC is 2nd.
Brand at a Glance
60%
Customer Loyalty
2.1/5
Product Quality
2/5
Pricing
2.2/5
Customer Service
CT Corporation Ranking
- #3 / 3 of its competitors
CT Corporation NPS
CT Corporation's Net Promoter Score (NPS) is a -64 with 7% Promoters, 22% Passives, and 71% Detractors. Net Promoter Score tracks whether CT Corporation's customers would recommend using the product based on a scale of -100 to 100.
CT Corporation Overall NPS
| 7% | Promoters |
|---|---|
| 22% | Passives |
| 71% | Detractors |
CT Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 -100 | Apr 2022 | -100 |
Jul 2022 -50 | Jul 2022 | -50 |
Jan 2023 0 | Jan 2023 | 0 |
Mar 2023 -25 | Mar 2023 | -25 |
Aug 2023 -20 | Aug 2023 | -20 |
Aug 2024 -34 | Aug 2024 | -34 |
Nov 2024 -43 | Nov 2024 | -43 |
Jan 2025 -55 | Jan 2025 | -55 |
Apr 2025 -60 | Apr 2025 | -60 |
Sep 2025 -58 | Sep 2025 | -58 |
Nov 2025 -62 | Nov 2025 | -62 |
Dec 2025 -64 | Dec 2025 | -64 |
How Other Brands Compare
CT Corporation is ranked third for NPS among its competitors. Wolters Kluwer and CSC come in first and second.
CT Corporation |  Wolters Kluwer |  CSC | |
| Global Ranking | #- | #658 | #- |
| NPS | -64 | 22 | -19 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $18.93B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CT Corporation NPS by Gender
CT Corporation's NPS was rated -67 by Female customers on Comparably.
Female
-67
CT Corporation's NPS was rated -67 by Female customers on Comparably.
0%
Promoters
33%
Passives
67%
Detractors
Male
N/A
CT Corporation's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
CT Corporation NPS vs. Competitors
Compared to its competitors, CT Corporation's NPS is rated right below CSC.
| COMPANY | NPS Score | |
|---|---|---|
| Wolters Kluwer | 22 |
| CSC | -19 |
| CT Corporation | -64 |
CT Corporation Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of CT Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CT Corporation Customer Loyalty Score by Gender
CT Corporation's Customer Loyalty score was rated 70 by Female customers on Comparably.
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Female
70%
Yes
Male
N/A
Yes
CT Corporation Customer Loyalty vs. Competitors
Compared to its competitors, CT Corporation's Customer Loyalty score is rated right below CSC.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Wolters Kluwer | 84% |
| CSC | 67% |
| CT Corporation | 60% |
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CT Corporation Product Quality
2.1/5
CT Corporation has an overall Product Quality score of 2.1 out of 5 stars rated by its users and customers.
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CT Corporation Product Information
CT Corporation’s product quality score is a 2.1 out of 5 as rated by its users and customers.
- Website
- http://www.ctcorporation.com
- Company Size
- 1,001-5,000 Employees
Quick Insights into CT Corporation Product Quality
CT Corporation's Product Quality score was rated highest by Female customers.
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Ranked CT Corporation Product Quality the Highest
CT Corporation Product Quality Score by Gender
CT Corporation's Product Quality score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of CT Corporation.
Female
1.5/5
Male
N/A
CT Corporation Product Quality vs. Competitors
Compared to its competitors, CT Corporation's Product Quality score is rated right below CSC.
| COMPANY | Product Quality Score | |
|---|---|---|
| Wolters Kluwer | 3.7/5 |
| CSC | 2.7/5 |
| CT Corporation | 2.1/5 |
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CT Corporation Pricing
CT Corporation ROI & Value For Money
2/5
CT Corporation has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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Quick Insights into CT Corporation ROI
CT Corporation's ROI score was rated highest by Female customers.
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Ranked CT Corporation ROI the Highest
CT Corporation ROI Score by Gender
CT Corporation's ROI score was rated 1.6 by Female customers on Comparably.
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Female
1.6/5
Male
N/A
CT Corporation Pricing vs. Competitors
Compared to its competitors, CT Corporation's ROI score is rated right below CSC.
| COMPANY | Pricing Score | |
|---|---|---|
| Wolters Kluwer | 3.7/5 |
| CSC | 2.8/5 |
| CT Corporation | 2/5 |
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CT Corporation Customer Satisfaction (CSAT)
CT Corporation Customer Satisfaction (CSAT) Score
21 / 100
CT Corporation has an overall Customer Satisfaction score of 21 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
14%
Satisfied
7%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
7%
Very Dissatisfied
43%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into CT Corporation Customer Satisfaction
CT Corporation's Customer Satisfaction score was rated highest by Female customers.
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Ranked CT Corporation Customer Satisfaction the Highest
CT Corporation Customer Satisfaction Score by Gender
CT Corporation's Customer Satisfaction score was rated 0 by Female customers on Comparably.
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0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
CT Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, CT Corporation's Customer Satisfaction score is rated right below CSC.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Wolters Kluwer | 64% |
| CSC | 39% |
| CT Corporation | 21% |
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CT Corporation Customer Service
2.2/5
CT Corporation has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
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About CT Corporation's Customer Service
Website
http://www.ctcorporation.com
Quick Insights into CT Corporation Customer Service
CT Corporation's Customer Service score was rated highest by Female customers.
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Ranked CT Corporation Customer Service the Highest
CT Corporation Customer Service Score by Gender
CT Corporation's Customer Service score was rated 1.8 by Female customers on Comparably.
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Female
1.8/5
Male
N/A
CT Corporation Customer Service vs. Competitors
Compared to its competitors, CT Corporation's Customer Service score is rated right below CSC.
| COMPANY | Customer Service Score | |
|---|---|---|
| Wolters Kluwer | 3.6/5 |
| CSC | 2.8/5 |
| CT Corporation | 2.2/5 |
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CT Corporation as an Employer
3.7/5
CT Corporation has a 3.7/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
CT Corporation scored a -64 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of CT Corporation would recommend the brand to a friend. ENPS measures how likely CT Corporation employees would recommend working at CT Corporation to a friend.
Net Promoter Score
-64
NPS Score
| 7% | Promoters |
|---|---|
| 22% | Passive |
| 71% | Detractors |
Employee Net Promoter Score
12
eNPS Score
| 37% | Promoters |
|---|---|
| 38% | Passive |
| 25% | Detractors |
