-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Bleacher Report
Marketing or Exec? Claim Your Free Account
About Bleacher Report's Brand
Bleacher Report is the top digital sports media company in the world, leading the charge on social, OTT and culture. Get the app @BleacherReport. Among its major competitors, Bleacher Report is ranked in 3rd place for NPS while VICE Media is 1st, and BuzzFeed is 2nd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Bleacher Report Ranking
- #3 / 4 of its competitors
Bleacher Report NPS
Bleacher Report's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Bleacher Report's customers would recommend using the product based on a scale of -100 to 100.
Bleacher Report Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Bleacher Report NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 -100 | Aug 2023 | -100 |
How Other Brands Compare
Bleacher Report is ranked third for NPS among its competitors. VICE Media and BuzzFeed come in first and second, with Athletes Live Here coming in at #4.
Bleacher Report |  BuzzFeed |  VICE Media |  Athletes Live Here | |
| Global Ranking | #- | #598 | #638 | #- |
| NPS | -100 | -4 | 19 | - |
| Valuation Updated every 24 hours for public companies | - | $1.70B | $5.70B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bleacher Report NPS vs. Competitors
Compared to its competitors, Bleacher Report's NPS is rated right below BuzzFeed.
| COMPANY | NPS Score | |
|---|---|---|
| VICE Media | 19 |
| Athletes Live Here | N/A |
 | Rant | N/A |
 | SportsManias | N/A |
| BuzzFeed | -4 |
| Bleacher Report | -100 |
Bleacher Report Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Bleacher Report users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bleacher Report Customer Loyalty vs. Competitors
Compared to its competitors, Bleacher Report's Customer Loyalty score is rated right above VICE Media.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Bleacher Report | 100% |
| VICE Media | 73% |
| BuzzFeed | 60% |
| Athletes Live Here | N/A |
| Rant | N/A |
| SportsManias | N/A |
Unlock Bleacher Report Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Bleacher Report Customer Loyalty vs. Competitors data and gain insights into your customers today.
Bleacher Report Product Quality
4/5
Bleacher Report has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bleacher Report's overall Product Quality score rated by its users and customers.
Bleacher Report Product Information
Bleacher Report’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://bleacherreport.com
- Company Size
- 201-500 Employees
Industry
Media and Entertainment
Bleacher Report Product Quality vs. Competitors
Compared to its competitors, Bleacher Report's Product Quality score is rated right above BuzzFeed, and is preceded by VICE Media.
| COMPANY | Product Quality Score | |
|---|---|---|
| VICE Media | 4.1/5 |
| Bleacher Report | 4/5 |
| BuzzFeed | 3.7/5 |
| Athletes Live Here | N/A |
| Rant | N/A |
| SportsManias | N/A |
Unlock Bleacher Report Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Bleacher Report Product Quality vs. Competitors data and gain insights into your customers today.
Bleacher Report Pricing
Bleacher Report ROI & Value For Money
4/5
Bleacher Report has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bleacher Report's overall ROI score rated by its users and customers.
Bleacher Report Pricing vs. Competitors
Compared to its competitors, Bleacher Report's ROI score is rated right above VICE Media.
| COMPANY | Pricing Score | |
|---|---|---|
| Bleacher Report | 4/5 |
| VICE Media | 3.9/5 |
| BuzzFeed | 3.4/5 |
| Athletes Live Here | N/A |
| Rant | N/A |
| SportsManias | N/A |
Unlock Bleacher Report ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Bleacher Report ROI vs. Competitors data and gain insights into your customers today.
Bleacher Report Customer Satisfaction (CSAT)
Bleacher Report Customer Satisfaction (CSAT) Score
100 / 100
Bleacher Report has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bleacher Report Customer Satisfaction vs. Competitors
Compared to its competitors, Bleacher Report's Customer Satisfaction score is rated right above VICE Media.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Bleacher Report | 100% |
| VICE Media | 79% |
| BuzzFeed | 52% |
| Athletes Live Here | 0% |
| Rant | 0% |
| SportsManias | 0% |
Unlock Bleacher Report Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Bleacher Report Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Bleacher Report Customer Service
4/5
Bleacher Report has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bleacher Report's overall Customer Service score rated by its users and customers.
About Bleacher Report's Customer Service
Address
1633 Broadway, Fl 2, San Francisco, CA 10019
Website
http://bleacherreport.com
Phone Number
9546463312
Bleacher Report's Social Links
Bleacher Report Customer Service vs. Competitors
Compared to its competitors, Bleacher Report's Customer Service score is rated right above VICE Media.
| COMPANY | Customer Service Score | |
|---|---|---|
| Bleacher Report | 4/5 |
| VICE Media | 3.8/5 |
| BuzzFeed | 3.3/5 |
| Athletes Live Here | N/A |
| Rant | N/A |
| SportsManias | N/A |
Unlock Bleacher Report Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Bleacher Report Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Bleacher Report scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Bleacher Report would recommend the brand to a friend. ENPS measures how likely Bleacher Report employees would recommend working at Bleacher Report to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
